Sales Customer Service

A lex Giambanco

*** **** *** **** *****, WV 304-***-**** ***********@*****.***

Personal Profile

Extensive professional and entrepreneurial experience

Technically proficient in M icrosoft Word and PowerPoint

Motivated and ambitious with excellent interpersonal communication skills

A dynamic, results oriented restaurant manager/vice president offering focused leadership to drive

sales and profitability in highly competitive markets.

Expertise in:

Team Building/Staff Training

Purchasing/Inventory Management

Customer Service/Guest Management

Cost Containment/Control

Policies and Procedures

Problem Solving

Outside Sales and Marketing

Education

Shady Spring H igh School - Shady Spring, WV

Class of 2003

Potomac State College- Keyser,WV 2003-2004

Bluefield State College- Bluefield, WV

Regents Bachelor of Ar ts (Business Management/American Judicial System- Criminal Justice

E mphasis)

Completion (October 21, 2010)

Experience

Professional Experience

Songer I nsurance October 2010-present

Commercial Sales Executive Beckley,

WV

Property and Casualty Sales/Producer representing Travelers Insurance, Cincinnati Insurance,

and Motorist Mutual Insurance (Commercial Sales)

Earn and maintain commercial accounts by educating customers on products and services our

company provides and sale

Following up with customers on a regular basis in order to retain business

Padrino’s I talian Restaurant, 1999-2010 Beckley, WV

Manager/Vice President

Employ an efficient, high-energy and professional approach to store operations management in

order to

Balance service with costs to ensure profitability.

Promote guest satisfaction for steady repeat business.

Coach and schedule servers/chefs for maximum levels of performance.

Purchase and control inventory with attention to budget guidelines.

Responsible for outside sales/marketing to grow business

H ighlights

#1 Producer-Outside Commercial Sales with Songer Insurance 2011 and 2012.

#1 Sales (New Business) Cincinnati Insurance. WV Region. $250,000 in 2011.

Top 10% Sales (New Business) Cincinnati Insurance. WV Region. Over $300,000 in 2012.

New River Dental Society-Specialize in Professional L iability sold to Dentists.

Padrino’s I talian Restaurant: 2008 Register Herald as “Best I talian Restaurant”. 22 Years Service

Attended Potomac State College on an athletic scholarship for baseball.

Attended Bluefield State College on an athletic scholarship for baseball.

First team All-State “Baseball” with Shady Spring H igh School.(2003)

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