ANITA RAHEEM

*** ******* ***** • Collierville, Tennessee 38017

Home: 901-***-**** • Cell: 757-***-****

abn93g@r.postjobfree.com

Summary of Qualifications

Intelligent, capable administrative professional with diverse experience in accounting, customer service and

office management.

A superior team player that creates a pleasant, cooperative atmosphere with track record of going

above and beyond expectations to meet needs of colleagues, supervisors and customers

Experience with filing corporate and personal tax returns with an IRS PTIN, familiar with accounting

procedures, subsidiary ledgers, bank deposits and reconciliations and Inventory Accounting

Offers practical, cost effective solutions to daily office procedures and challenges

Proficient in Microsoft Office Word, Excel, Power Point, Outlook, People Soft, Sugar, Paymentech,

Quick Books, Turbo Tax, familiar with C++ and Java and many other software applications.

Accounting I, Accounting II, Taxation I, Taxation II Business I, Business II, Oracle Application

Education

B.S., Business Administration (Anticipated graduation 2014);

University of Memphis, TN

A.S., Business Administration (2007)

Thomas Nelson Community College, Yorktown, Virginia

Professional Experience

Service Master AHS, Memphis, Tennessee Aug 2012 Nov 2012

Contract Worker

Supported the President of Service Master AHS

Presently working in Preventative Maintenance Department processing renewal payments

Submitting weekly client results for renewal clients

Talking payment information on the phone and processing it using sugar and paymentech

Processing Annual and Monthly payments for renewal customers

Sending Activation Packets to our new clients, making them aware of their purchases with AHS

Town of Collierville, Collierville, Tennessee June 2011 Aug 2011

Contract Worker

Work in the Developmental Department

Answer phone calls, and direct them to appropriate personnel

Solve respective clients questions in person and on the phone

Greet customers that comes in for the Town of Collierville

Collierville High School, Collierville, Tennessee Feb 2011 April 2011

Volunteering

York County School Board Office, Yorktown, Virginia June 2000 Sep 2010

Office Assistant, Customer Support

Held majority of responsibility for transferring 10 years of student information from paper files to

electronic records in newly acquired software program.

Supported office manager in daily operations, including relieving receptionist for lunch breaks and

greeting guests such as students, parents, and school professionals.

Directed phone calls to variety of personnel in office; provided driving directions, information about

school programs, and other school information.

Prepared correspondence letters and school reports for supervisor using Microsoft Word.

Developed illustrations using Excel spreadsheets with complex graphs and charts for use in meetings

supervisor was leading.

Colonial Financial Partners, Yorktown, Virginia Jan 2001 May 2010

Executive/Administrative Assistant, Tax Preparer

Receive supplies, and making sure invoices are matched for appropriate amount

Get approval for payables, and writing checks using Quick Books, Company Checks and Debit Card

Make sure check amount balances with invoice

Mail checks to clients

Promoted to CFO’s executive assistant role in 2007 based on reliable service to company; maintained

CFO’s calendar, scheduling meetings and other office related obligations.

Prepared balance sheets, trial balances, and general journal debit/credit entries monthly using Excel.

Deposited money at bank on daily basis, with responsibility for up to $10,000 in funds during busy tax

season.

Oversaw schedule for entire office, including four separately functioning calendars.

Ensured office operations ran smoothly and coordinated special events around major holidays; for

example, sent more than 200 Christmas cards to firm clients.

Assisted customers on phone, answering tax questions or taking messages for one of four firm

partners.

Greeted clients and gathered their tax related papers, recording all information in system, auditing

financial account books, and verifying that proper documentation was present in packet; completed

approximately five tax returns each week.

Produced year end reports for firm, ensuring that all financial records, general ledger, and balance

sheet were in agreement.

Maintained well stocked cabinet of office supplies, including customized firm stationery.

Commercial Union Assurance Company; Toronto, Ontario July 1997 Aug 2001

Coding Clerk

Input Codes on Computer System for individual client policies.

Solve any client complaints on a customer service level in person.

Solve any problems that client base may have.

Direct phone calls to appropriate department or solve complaints on phone.

New York Life Insurance Company, Toronto, Ontario Mar 1991 June 1997

Accounting Assistant III

Post cash and check requisitions to their journal entries.

Reverse personal checks and any cancellations and re issues of stale date checks.

Process loan repayments; flex annuity, RRIF and manual life registers.

Balance check books and confirmed daily deposits for Canadian and US$ payments.

Process mode change, pay remaining balances, and balance premium offset plan in all currencies.

Analyze premium history to identify and resolve any problems that we may have with clients.

Underwrite, input and balance ACS registers.

Prepare general ledger, trial balances and savings to personal accounts.

Bank of Nova Scotia, Toronto, Toronto, Ontario May 1987 Feb 1991

Input Payment Officer

Working on a daily deadline to send International and US$ payments using swift, and telexes.

Balance entries to any debit or credit accounts in Canadian or US$, and process cover payments.

Answer phone calls from clients regarding their payments or any discrepancies they may have.

Maintain stationery for the International Payments Division.

Meet with customers in person.

Making sure filing system is up to date and available for usage at all times

Handle any other problems that may occur

Volunteer Activities

Coventry Elementary School, Grafton, Virginia; 2000 2003, Classroom Assistant; 2003, Chrome Club

Volunteer

Grafton Middle School, Grafton, Virginia; 2006 2008; Stock Market Club Sponsor

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