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Service Executive

Location:
Hyattsville, MD
Salary:
PAID
Posted:
February 07, 2013

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Resume:

Alison Quay Law

**** ******** **

Hyattsville, MD. 20782

310-***-**** ● abn908@r.postjobfree.com

I am a strategic leader that translates strategies into maximum profits with the best interest of shareholders,

customers, employees, and the public. I am a highly innovative professional with a strong knowledge of

evaluating requirements and managing projects. Very knowledgeable of industry standards and proven

track record of implementing the necessary controls to ensure compliance. Dedicated to maintaining a

reputation built on quality, service, and uncompromising ethics.

Core Skills

• Building mutually beneficial relationships with clients

• Excellent organizational and multi-tasking skills

• Strong problem solving and analytical skills

• Outstanding verbal and written communication skills

EDUCATION

Cannes Film Festival, Cannes, France 2012

(Creative Minds Group)

Howard University, Washington, D.C. 2012

Bachelor of Arts in Broadcast Journalism

Minor in Sociology, Cum Laude Honors

MULTIMEDIA JOURNALISTS

Production Coordinator & Communication Specialist

• Main Event Inaugural Press

• Journalism/Production experience in media television broadcasting and/or film production

• Managed and distributed production delivery schedules, episode descriptions, shooting locations,

production company information, and other relevant program updates using appropriate databases.

• Build cross-functional relationships with other departments, specifically Executive Assistants, to

coordinate approvals, provide project status, and production schedules.

• Provided support to staff in the production and preparation of briefing books, briefing packets and

other documents required for senior-level meetings. Served as the logistical focal point on meeting

venue(s), greet and escort visitors.

• Prepared, updated, and maintained document indices, coding in database management, basic research,

organization of files, compilations of exhibits, proofreading and document retrieval from outside

sources (Internet, libraries, courts and agencies)

• Assisted creative team in compiling footage for campaigns, special projects, Upfront, more.

• Assisted creative teams in all aspects of pre and post-production.

• Social media management. Maintained and Monitored social platforms such as Twitter and Facebook

Accounts. Uploaded artifacts that supported social awareness strategy.

• Assisted in writing press releases

• Video editing

• Created and Directed the First on campus 30 minute Entertainment show “Yard Talk”

• Delivered coverage to over 10,000 people at the AT&T Nations Classic Football Game

• Reported and produced packages for the Howard and local DC community

• Conducted Research for investigative news stories

• Assisted with live stand-ups, logged footage and conducted interviews

• Award Show Coordinator

Celebrity Guest Agent

Produced News Promo’s

Researched and pulled video footage for producers and correspondents

Personal assist news anchor J.C. Hayward for all show and production needs.

Production Affiliates:

• Presidential Inaugural Committee Washington D.C. January 2013

• BET AWARDS SHOW-BET Honors Washington D.C. January 2013

• The Creative Producers Group-ELC National Harbor October 2012

• Voice of America-Latin America Division Washington D.C. January- April 2012

• WKYS Radio One, w/ Pharaoh Martin Washington D.C. Sept. 2010-Dec. 2011

• WUSA-TV9, W/J.C HAYWARD Washington D.C. Sept.-December 2009

• The Hilltop News Paper-Howard University Washington D.C. Sept. 2009-Jan-2012

• HBCU BUZZ-Online News Service Washington D.C. Sept. 2009-Jan 2012

• Howard University News Service Washington D.C. Sept. 2009-Jan 2012

• SLN-TV4, Spotlight Network Washington D.C. Aug. 2010-Jan. 2012

• 19 Action News, w/ Markina Brown Cleveland Ohio January-May 2008

• 19 Actions News, w/ Danielle Serino Cleveland Ohio September-January 2007

CUSTOMER REPRESENTATIVE EXPERIENCE

TEACHING

• Engaged students with hands on education and job training

• Used urban, natural, and maritime resources as “living classrooms.”

• Eliminated barriers to success for young adults and families through community development,

workforce preparation, and life skills training

Substitute Teaching License Cleveland, OH December 2012

Living Classrooms, Summer Educator Washington D.C. June-August 2012

GUEST SERVICES/HOSTESS

• Resolved customer complaints by listening to their concerns and doing everything in my ability to

rectify the situation.

• Delivered Superb Hospitality to Guest

• Managed Calls/ Data Entry

• Built relationships with regular customers by learning and remembering their preferences.

• Multi-tasked by seating clientele guests as they arrived

Embassy Suites Beachwood Ohio March 2008-January 09

XO Prime Steaks Cleveland Ohio Aug. 2007-April 2008

Ritz Carlton Cleveland Ohio Sept. 2006-April 2007

ADDITIONAL EXPERIENCE

Active Member, National Association of Black Journalists

Community Service, Girl Scouts Troop Leader of Nations Capitol

Executive Historian, Transfer Student Association

Executive Secretary, Howard University Association of Black Journalists’

Mentor, Trio Support/SOC

School of Communications Academic Mentor

COMPUTER SKILLS

Working Knowledge in AVID iNews, DALET, MIRA

Expertise in Final Cut Studio, Apple Op. System, Audacity, Panasonic DV Video Camera,

Microsoft Office Outlook, & PowerPoint.

LANGUAGES

Intermediate in American Sign Language, Beginner in Spanish



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