Human Resources Manager
Resume:
BRITTANNIE A. COLLINS
**** ***** *****, ***** ****, Florida 33563
abn8v9@r.postjobfree.com
QUALIFICATIONS PROFILE
Highly motivated and talented professional complemented with strong educational foundation, seeking a human resources manager position that offers opportunities for self-improvement and professional growth. Offer high-caliber leadership skills, coupled with expertise in establishing productive relationships with diverse individual at all organizational levels. Demonstrate profound expertise in maintaining high ethical and quality standards, professional demeanor, and a cooperative attitude. Display a keen eye for detail and extremely capable to multitask in fiercely competitive and fast-paced environment with dedication to superior service and operational excellence.
EDUCATION & CREDENTIALS
BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT, with Specialization in Human Resources
- Rasmussen College, Tampa, FL: Nov 2010–Dec 2012
Dean’s List (2010–2011) Representative to FAPSC (2011) President, DECA Vice President, Student Government
PROFESSIONAL TRAINING
Time and Attendance Training for Exempt Employees New Hire Orientation Programme
Resiliency Risk Awareness and Employee Awareness Training Preventing Workplace Harassment–The Employee's Role
Maintaining an Integrity-based, Harassment-Free Workplace Payment Services Directive (PSD)
Client Services Resiliency Risk Management Employee Awareness: 2007
SUMMARY OF RELATED EXPERIENCE
EMPLOYMENT LAW
- Gained comprehensive skills and techniques to excel at recruiting, screening, and hiring prospective employees
- Developed an understanding of selected legal issues, such as labor relations, employee rights, sexual harassment, diversity, and compensation and benefits law, which involved human resource management
COMPENSATION AND BENEFITS MANAGEMENT
- Kept abreast with the latest trends and evolution of compensation and benefits both in strategic and operational dimensions
- Learned the role of an integrated total compensation program toward fulfillment of organizational success
- Acquired effective compensation strategies and determined how various emerging issues impact program design
ADVANCED HUMAN RESOURCE MANAGEMENT
- Earned broad exposure to new approaches, techniques, and future trends in managing personnel
- Studied major functions in personal management including job analysis, manpower planning, selection of personnel, performance evaluation, training and wage and salary administration.
HUMAN RESOURCE INFORMATION SYSTEMS
- Identified the role of human resource information systems, including talent acquisition in today's organizations and human resource departments
- Focused on human resource information systems design, acquisition, and implementation
CAREER HISTORY & ACHIEVEMENTS
RASMUSSEN COLLEGE - Tampa, FL
HR Administrative Assistant (Part-time) May 2012–Jul 2012
- Rendered high level of assistance in performing HR duties and projects
JP MORGAN CHASE - Tampa, FL: 2006–PRESENT
Transaction Processing Specialist (Nightshift) Oct 2011–Present
Transaction Processing Specialist Jan 2010–Oct 2011
Client Service Specialist–Multi-Currency Team Lead Jul 2006–Jan 2010
- Drove all efforts in developing department-wide training documents, while serving as subject matter expert (SME) for various products supported by the Solution Center
- Facilitated training classes to develop employees competencies and achieve their maximum level of potential
- Earned recognition by management and customers for going above and beyond customer service
- Demonstrated exceptional leadership skills and effectively focused on customer satisfaction and retention through timely follow-up and resolution of issues
- Obtained knowledge in multiple Treasury Services products, such as USD Clearing, Multi-Currency Processing, ACH, Check Disbursements and Lockbox
- Appointed as the team lead for the Multi-Currency group, while supporting the Treasury and Security Services group
ACTIVITIES
Participant, Relay for Life: 2009 - Volunteer, Moffitt Cancer Center: 2007–2008
TECHNICAL PROFICIENCY
Microsoft Office Suite: Word, PowerPoint, Excel and Outlook Typing Speed: 73 words per minute (WPM) Mainframe Systems
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