Manager Customer Service
Resume:
SARAH K. STANLEY
**** ***** ****** ***. * Cell: 251-***-****
Jonesboro, Arkansas 72404 Email: *****************@*****.***
PROFILE
Exceptionally well organized, with a track record that demonstrates self-motivation, creativity,
and initiative to achieve both personal and career goals.
OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills, educational
background, and ability to work well with people in a stable environment that will lead to a
lasting relationship in a job atmosphere.
PROFESSIONAL EXPERIENCE
July 2012-September 2012 Winfield Solutions Trumann, AR
Customer Service Representative
Working under the Branch Manager and assisting fellow Customer Service Representatives with
ordering products or any customer needs. Responsibilities included: Providing customers with
the best possible service and value with answering customer questions, taking and entering
orders, following orders throughout process communicating any changes to customers, and
following up with customers to ensure their needs. Be there for customers when they have
questions on products, inventories, and order statuses.
St. Bernard’s Regional Medical Center
March 2012-July 201 Jonesboro, AR
Unit Information Coordinator
Working under the Patient Care Manager, Doctors, and Nurses, the Unit Information
Coordinator oversees all secretary duties for the nurses’ station as well as other tasks as assigned
or asked by Manager, Doctors, and Nurses. Responsibilities included: Ordering Physician’s
orders on the computer, answering call light as well as floor phones, assigning nurses teams and
phones, customer services to patients, family of patients and guest of the hospital.
August 2011-October 2011 JBT Power Daphne, AL
Parts Manager
Working under the supervision of the General Manager, the Parts Manager oversees ordering all
needed and requested parts, distributing parts and other tasks as assigned by the General
Manager. Responsibilities included: Ordering all parts, distributing parts, organizing all parts
within the company warehouse, creating and designing a functional website for customers to
order and purchase parts.
Tillman’s Corner Community Center
July 2007-July 2008 Mobile, AL
January 2011-July 2011
Administrative Assistant
Working under the supervision of the Director of the Community Center, the Administrative
Assistant oversees and manages all office procedures and other tasks as assigned by the Director.
Responsibilities included: Coordination of administrative activities, maintain and organize hard
copy and electronic files, conducting research and managing projects, create spreadsheets,
presentations, documents, and reports, handle requests for information and data.
Tillman’s Corner Chamber of Commerce
July 2007-July 2008 Mobile, AL
January 2011-July 2011
Administrative Assistant
Perform a wide range of administration and office support activities for the President of the
Chamber and/or Board of Directors to facilitate the efficient organization and operation of the
Chamber of Commerce. Responsibilities included: Prepare agendas, monthly finance reports,
and directors reports for board meetings, compile, transcribe, and distribute minutes of meetings,
bring the local business community together to develop strong local networks, work with
members to develop pro-business initiatives, create and send monthly newsletters to members,
planning and coordination of monthly business luncheons and Business After Hours.
EDUCATION
American Public University Online
Sports Management
University of South Alabama Mobile, AL
Business Management
Auburn University Auburn, AL
Business Management
SKILLS
Skilled in Microsoft Office: Word, Excel, PowerPoint, and Outlook. Advanced Internet skills.
REFERENCES
Larry Kent
Community Center Director
Tillman’s Corner Chamber of Commerce and Community Center Mobile, AL
****************@*********.***
Ruth Robinson
Chamber of Commerce President
Tillman’s Corner Chamber of Commerce and Community Center Mobile, AL
****************@*********.***
Gregg Wood
General Manager
JBT Power, Inc. Daphne, AL
******@********.***
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