Customer Service

JESSICA BRASIL

*** ****** ****** *****, *** Jose, CA 95116

Phone: 408-***-**** ( Email: abn8by@r.postjobfree.com

OBJECTIVE

Host

EDUCATION

Jade Beauty and Barber College January

2013

San Jose High School May

2012

San Jose, CA

Coursework: Portuguese International Baccalaureate (IB), Multimedia,

Economics, Algebra 2, English IB SL, Journalism

SKILLS

. Microsoft Word (Word, Excel, and PowerPoint) and Illustrator

(Photoshop)

. Management

. Communication and Tutoring

. Customer Service

. Fluent in Portuguese and Spanish

. Time Management

. Analytical Research Skills

EXPERIENCE

Zamora's Omelette House, San Jose

2013

Hostess and Catering Assistance

. Assist with catering coordination

. Greet customers

. Take meal orders

. Serve meals

. Set and clear tables

California's Great America, Santa Clara

2012

Lead

. Supervised six staff members

. Provided staff with cash at the beginning of the day, made cash

available on an as needed basis, and conducted "surprise" check-ups to

track monetary activity

. Coordinated break and lunch schedules

. Took inventory of merchandise for game booths

. Provided staff evaluations

VOLNTEER SERVICE

Alum Rock Youth Center, San Jose

2012

. Assisted guests

. Answered phone calls

. Data entry for sports registrations

Cesar Chavez Library

2012

. Stacked and reordered books

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