PABLO CÉSAR CAVALLERO

USCIS # *** *** ***

U ** Calle Laredo - Urb. Vista Bella - Bayamón 00956

Phone number: 939-***-**** E-mail: abn8a8@r.postjobfree.com

A highly motivated, service oriented worker, eager to gain international experience and achieve my professional and academic

goals.

SUMMARY OF QUALIFICATIONS

Proactive, responsible and organized

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Oriented towards customer satisfaction

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EDUCATION

1992 –1996 Tourism associate degree Inst. Sup. Gral. Manuel Belgrano, Argentina

WORK EXPERIENCE

Dec 2011 – Nov 2012 W Retreat & Spa, Vieques, PR www.wvieques.com

Welcome Ambassador (Bellperson)

Jun 2011 – Nov 2011 Beekman Arms, Rhinebeck, Usa www.beekmandelamaterinn.com

Front Office Supervisor

Feb 2011 - Jun 2011 Plaza Real Suites Hotel, Rosario, Arg www.plazarealhotel.com

Front Office Supervisor

Night Auditor

Nov 2010 - Feb 2011 Hotel Viena, Rosario, Arg

Morning shift Recepcionist during high summer season

Aug 2007 - Dec 2009 Llao Llao Hotel & Resort, Bariloche, Arg www.llaollao.com.ar

Promoted to Concierge

Guest quality service

In charge of bellboys

Coordination with taxi-drivers, travel agencies and local airport staff

May 2007 - Aug 2007 Villa Huinid Hotel, Bariloche, Arg www.villahuinid.com.ar

In charge of Check in and Check out

Answered external and internal phone calls

Oriented guests regarding local tours and activities

Nov 2005 - May 2007 Hotel Kenton Palace, Bariloche, Arg www.kentonpalace.com.ar

Front Desk Receptionist

PBX Agent

Assisted guests during their stay in the hotel and in Bariloche city

Jun 2005 - Aug 2005 Hotel Super Resort Cerro Catedral www.aparturcatedral.com.ar/catedral

Morning shift Receptionist during high winter season

Oct 1998 - Nov 2005 Hotel Carlos V, Bariloche, Arg www.carlosvpatagonia.com.ar

Promoted to afternoon shift Receptionist

Formerly rotated through Bellboy, Guest assistance, Domestic reservations and Invoicing.

Dec 1997 - Jul 1998 Llao Llao Hotel & Resort, Bariloche, Arg www.llaollao.com.ar

Waiter and Cashier at the Golf Club House

L ANGUAGES

Native Spanish speaker, upper intermediate level of English.

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