Customer Service Sales

Alexandra Ruiz

abn86y@r.postjobfree.com Phone: 786-***-****

QUALIFICATIONS:

Bilingual professional offering broad experience working in diverse fast pace environments that

demand strong organizational, technical and interpersonal skills

Punctual, dependable and trustworthy individual who learns new tasks quickly and can be relied

upon to complete projects on time

Person who enjoys dealing with co-workers and customers

PROFESSIONAL EXPERIENCE

Architect and Interior Designer

Twenty years of experience working in all aspects of Architecture and Interior Design. A profes-

sional who had the opportunity to build meaningful relationships that led to business develop-

ment. Mentored less experienced staff and created and actively participated in the process of

the design of rational and sophisticated projects in Boston, Honolulu, San Antonio and Houston.

Rey de la Reza Architects Houston TX Interior Designer

Design conception including but not limited to planning packages, design development draw-

ings, construction documents, and plan check comments for commercial, educational, urban

design, and transit projects, among others: Houston Community College Southeast Learning

Hub, Houston TX. Project led interior through to completion:

Estimate material requirements and costs, presented design to client for approval.

Conferred with client to determine factors affecting planning interior environments, such

as budget, architectural preferences, and purpose and function

Advised client on interior design factors such as space planning, layout and utilization of

furnishings or equipment, and color coordination

Subcontract fabrication, installation, and arrangement of carpeting, fixtures, accessories,

draperies, paint and wall coverings, art work, furniture, and related items

Custom design furniture, including mill work detailing, and finish selections

Houston Metro Corridors assisted in the drafting of urban lay-out of Train Stations and

surroundings for four corridors of Metro Transit Systems.

Other Architecture firms Include:

SA Partnership LLP San Antonio TX, Interior Designer

Kling Stubbins Associates Cambridge, MA Senior Staff / Interior Designer

Jung Brannen Associates and TSO Associates Boston MA Interior Designer

Glysteen Design Cambridge, MA Interior Designer / AutoCAD draftsperson

Elkus / Manfredi Architects Boston, MA Senior Staff / Interior Designer

AM Partners Incorporated Honolulu, HI Auto CAD draftsperson

SALES EXPERIENCE

Banana Republic Houston TX and Miami Florida Sales Associate

Skills:

Aware of brand marketing, pricing and positioning

Have the ability to listen to the customer’s needs

Hardworking and proactive associate recognized for assuming additional responsibilities

Handled customers request and complaints

Alexandra Ruiz Miami FL 33129 Confidential

Alexandra Ruiz

abn86y@r.postjobfree.com Phone: 786-***-****

Responsibilities:

Greet, engage and connect with customers by asking open-ended questions to identify require-

ments and make relevant merchandise suggestions

Communicate special features and benefits of the available stocks to customers to influence

buying decision. Provide customers with detailed merchandise information and advice, as per

company standards

Accomplishments:

Gained appreciation for meeting customer requirements, suggesting Banana Republic Card to

every customer, informing the benefits and adding sales revenue consistently

Sound understanding of retail selling principles

Handle more than $4,000 a day in cash sales

Consistently good monthly sales figures

Home Goods, Houston TX

Responsible for maintaining outstanding customer service as per Company standards, pr o-

cessing sales quickly, accurately and efficiently, cash register operations and safeguarding

company asset. Handled customers request and complaints

PERSONAL ASSISTANT

Wilfredo Chiesa Studio Boston, MA

Worked in and world-wide recognized painter’s studio as his personal assistant for more than 3

years. Contributed to his catalogue and organized his portfolio for exhibitions and openings

ADMINISTRATIVE ASSISTANT

Grillco Co. Replacement Windows Saugus, MA

Administrative Assistant acted as a liaison between customers and clients on one side, and

sales representatives on the other side. Provided customer care service through telephone and

determined orders accurately. Ensured the completion of orders in due time. In this position I

had the opportunity to be the designated person to aid all Central American Spanish speaker

workers with daily routines such as calling their bank, the court, doctor’s appointments and

many other issues that aroused from the management and the labors.

CASHIER

Sheraton Hotel Boston MA.

Worked as a Cashier for three different restaurants receiving and recording cash and charge

payments; maintaining and balancing vault cash; verifying daily cash transfers and maintaining

electronic files necessary to generate daily reports. This was a part time job during evenings

and weekends while maintaining a full time position as a drafts-person for an engineering com-

pany during the day time.

Alexandra Ruiz Miami FL 33129 Confidential

Alexandra Ruiz

abn86y@r.postjobfree.com Phone: 786-***-****

CUSTOMER SERVICE

Harbor Greenery Flower shop Boston MA.

In charge of merchandising, sales, customer service, inventory. Designed window displays year

round and during holiday seasons to attract new business while ensuring the on-time prepara-

tion and delivery of orders for weddings, graduations, conventions, birthdays and other events.

Prepared and accessorized arrangements for Christmas decorations for major hotels in town

and other seasonal occasions.

OTHER EXPERIENCE:

Freelance Spanish Tutor for Wyz Ant. Professional Colombian native Spanish speaker offering

personalized conversation, lessons and tutoring for all ages.

Freelance Translator of children books from English to Spanish for a community TV station in

San Francisco CA

EDUCATION AND TECHNICAL EXPERIENCE:

Bachelor of Architecture - Professional 5 year degree

Universidad Piloto de Colombia, Bogotá, Colombia

SKILLS

Bilingual: Fluent English / Spanish

Computer: Proficient in Microsoft Suite of Products and AutoCAD.

Alexandra Ruiz Miami FL 33129 Confidential

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