Contact
Nanette Lively
Tel : 770-***-****
e-mail : ****@*********.***
Waco, GA. 30182
CUSTOMER SERVICE REPRESENTATIVE
Looking for a career in the retail industry in all aspects of office procedures and customer service
and sales where my previous work experience and talents can be utilized to benefit your
company.
Core Strengths
Communication Skills (verbal & written) Cash Control
Relationship Building Problem Solving
Document Control Time Management
Customer Service Client Retention
Computer Skills : MS Office, Word, Excel, Powerpoint, Outlook
Work Experience
Sales
TJ Maxx Carrollton, Ga 09-2012 to Present
• Operates cash register
• Processes markdowns
• Balances cash drawers daily
• Puts out merchandise on floor
CSR
Lendmark Financial Villa Rica, GA 02-2012 to 06-2012
• Managed delinquency control by rehabilitation of customer accounts
• Communicated company’s policies with customers to achieve customer retention
• Controlled cash drawer operation
Collector
Sterling Finance Carrollton, GA 10-2008 to 09-2011
• Improved delinquency control on 30 day accounts by retraining customer on payments
• Organized customer files by status of accounts
• Processed bankruptcy paperwork and filed with bankruptcy courts
Senior Teller
Regions Bank Villa Rica, GA 02-2004 to10-2008
• Provided assistance with customers concerns on bank accounts
• Assisted with vault controls by processing shipments to Federal Reserve
• Controlled cash drawer operations
Manager
The Cash Store Villa Rica, Ga 11--2003 to 02--2004
• Controlled daily sales goals and actual sales reports
• Maintained balance with company checkbook
• Controlled monthly expenses to achieve profit for company
Education
Central High School
Carrollton, GA