Customer Service Management

JERMAINE WILLIAMS

*** **** **. ***. #6-904-***-**** 904-***-****

Jacksonville, Fl 32204 abn7vh@r.postjobfree.com abn7vh@r.postjobfree.com

OBJECTIVE

A challenging, growth oriented position in which academic training, work experience, and a commitment to excellence will

have valuable application.

EDUCATION

Kapiolani Community College, Honolulu HI

Advanced Culinary Techniques and Management, Sept. 2009

• Marygrove Learning Resource Center, Detroit MI Feb.2006

PROFESSIONAL EXPERIENCE

TAYLOR'S INTERNATIONAL SERVICES INC. Lafayette,La

Cook Jun.2012 current

•In charge of creating and implimenting a menu.

•In charge of setting up serving lines, and garnishing food items.

•In charge of inventorying and ordering food items.

•Prep and prepare menu items from scratch.

•Baked breads and desserts from scratch.

•Enrty level management over 2 junior personnel.

SWEET TOMATOES/ SOUPLANTATION Jacksonville, Fl

Prep cook/ Baker Nov.2010 May.2012

Prepared pizza from scratch.

•

Prepared cooked and uncooked food items for salad bar.

•

Proficient in applying food protection and sanitation measures.

•

•Prepared soups for soup bar.

•Baked cookies and other deserts for bakery bar.

•Prepared and cooked different pasta dishes for pasta bar.

•Baked muffins, cooked pizza, and breads for bakery bar.

BAKER HUGHES Hughesville,Pa

Equipment operator Jan.2012 Feb.2012

•Racked in and racked out hoses and iron for frac job.

•Operated lift for iron truck.

•Replaced packing in frac pump.

•Replaced valves and valve seats in frac pump.

•General maintenance of equipment.

•General cleaning of work area.

US Navy Honolulu, HI Aug 2006 Feb 2010

Culinary Specialist

• Promoted to Culinary Specialists third class from Culinary Specialists seaman within 6 months.

•Served 3 years as the galley watch captain and night baker onboard a U.S. Submarine.

•In charge of maintaining the readiness of a 150 man crew.

•In charge of serving a 150+ man crew 3 meals a day.

• Conducted preliminary food preparation.

• Prepared and cooked menu items.

• Responsible for setting up serving lines, garnishing food items, and applying food protection and sanitation

measures.

• Responsible for inventorying over $100,00 in perishable and non perishable food items.

•Armed watchstanding.

Pasquale's Italian Restaurant Detroit, MI Feb 2006 Aug 2006

Dish Washer

• Flawlessly accomplished daily tasks in a quick and orderly manner.

Promoted to Head Dish Washer within 5 months.

•

Edward Langley Detroit, MI Dec. 2002 Feb. 2006

Freelance Handyman

•Installed tile flooring.

•Installed drywall.

•General cleaning of rental property.

•Touch up painting of property.

•Light plumbing.

•Light irrigation work.

Mc Donald's Jacksonville, Fl Feb 2001 Dec 2002

Cashier

• Exemplified outstanding customer service

• Selected to attend managerial training

CERTIFICATIONS

• ServSafe Certification

• Safegulf Certification

• Merchant Mariner’s Credential

• TWIC Card

•CPR Certification

Contact this candidate