Elaina Watchman
Objective
Dawson, MN 56232 Compassionate Medical Assistant with eight years of experience providing care to newborns,
(Cell) 602-***-**** adolescents and adults in private clinics to hospital settings. Maintain strong reputation for achieving
high levels of patient satisfaction and am seeking to obtain a position that will enable me to continue
my education towards a nursing degree while allowing me to gain hands on experience in the medical
ekwatchman@gmail field.
Work Experience
Certified Medical Assistant
01/2012 – 11/2012 Tsehootsoi Medical Center, Ft. Defiance AZ
I worked well under the care of numerous physicians as well as locum
physicians who brought in unique care to each individual patient(s).
Recorded patients' medical history, vital statistics and test results in
electronic medical records. Delivered high-quality and compassionate
treatment to indigent and low-income patient community. Disciplined,
energetic employee who quickly establishes rapport with patients and
colleagues. Took and recorded patients' temperature, pulse and blood
pressure. Cleaned and sterilized instruments and disposed of contaminated
supplies. Interviewed patients to obtain medical information and measure
their vital signs, weight and height. Tested glucose and A1c on DM I &II
patients.
Key Accomplishments:
Assisted with treatment and clinical documentation for physicians in continuation of care
throughout the Primary Clinic. Handled dressing changes, cardiology work up during cardio clinics,
and all other aspects as a medical assistant
Performed all tasks with a patient centered focus while seeking opportunities for
improvement of processes and treatments. Provided necessary health education
training for patients after immunizations given.
Utilized strong assessment skills to determine necessary patient care. Worked as part
of team to ensure proper care of body mechanics and safety of patient. Coordinated
with doctors and registered nurses to develop care plans for patients .
Work Experience
Back Office Supervisor
10/2009 – 10/2010 Arrowhead Pediatrics, SunCity West, AZ
Simultaneously served as lead medical assistant and back office supervisor of
pediatric clinic. Supervised six other Medical Assistants, led recruiting and hiring,
managed employee review process and ensured compliance with state and federal
regulations. Conduct, active employee who quickly establishes rapport with patients,
staff and physicians. Implemented new floor assignments based on evaluation of
staffing requirements along with new staff members. Managed team of medical support
personnel. Monitored unit budget to ensure financial objectives were met, also during
orders for medical supplies and inventory. Often commended for maintaining the safety,
respect and dignity of staff members. Created and maintained all absentee calendars,
agency medical assistants schedules and staff meetings once a month. Interviewed
new hire for employment in our clinic as well medical students in need of externship
opportunities.
Key Accomplishments:
Developed and maintained quality care systems and standards, including but not
limited to, creating and improving medical protocols/guidelines
Sound, ethical and independent decision making ability consistent with medical
protocols and attended medical seminars yearly to keep up to date with immunizations,
pediatric care.
Performed all tasks with a patient centered focus while seeking opportunities for
improvement of processes and continuation of care.
Work Experience
Certified Medical Assistant
10/2006 – 10/2011 Arrowhead Pediatrics, Glendale AZ
Recorded patients' medical history, vital statistics and test results in medical records.
Maintain cleanliness, stock and set up patient exam roomsTook vital signs of newborns
while assisting with minor surgeries. Evaluated patient care needs, prioritized treatment
and maintained patient flow. Took and recorded patients' temperature, pulse and blood
pressure. Coordinated with doctors and registered nurses to develop care plans for
patients when performing on call triage on weekends and during the week as needed.
Maintained patient charts and confidential files. Referral to specialists with contracted
insurance with and without prior authorization as requested on demand. Perform
preventive maintenance on emergency equipment; standard requirement for pediatric
office. Phone in prescriptions, additional testing at labs, hospitals and medical imaging
facilities. Assist physicians with sterile and non sterile dressing changes, wraps, splints,
arm slings, clavicle braces, etc.
Key Accomplishments:
Worked well with a team to provide the best care for our pediatric patients to ensure
proper care and safety.
. Delivered high quality and compassionate treatment to indigent and low income
patient community from all areas in and out of state.
Often commended for maintaining the safety, respect and dignity of staff and
pediatric care.
Education
Apollo College, Phoenix, AZ 2004
In house training program over a period of nine months completion
Tech, computerized Class sessions
Coursework in Electrocardiogram
Coursework in Phlebotomy
Coursework in ICD 9 / CPT coding
Affiliations
Basic Life Support (BLS) Certification 02/09/2012 to 02/2014
CPR certified through American Heart Association
Skills
Pediatric Exam Drug Screening Ability Newborn education
Competency
Skills in conducting Parent/Patient Patient Advocacy
physical examinations Education (VIS) Sterilization techniques
Patient Assessment Computerized charting Quality & Continuity of Care
Completed training in specialist Wound Cleaning/ Care Skills
team building, courses
through health stream for
patient care
Additional Information
Known as a patient advocate and team player; believe in empowering patients by delivering health
education and quality care that enhances wellness and beauty of life.