CARRICULUM VITAE
[pic]
VINAY KRISHNA
E Mail: abn76f@r.postjobfree.com
Phone: +91-990*******, +91-966*******
C/o Rita Singh, Flat No - 9, Shayogi Apartment, Kilburn
Colony, Hinoo, Ranchi, Jharkhand, India
OBJECTIVE
To seek a challenging position within an international / national
competitive Hospitality Environment as Food & Beverage Manager/Dir. Food
and Beverage to invest all my professional expertise, qualification &
valuable experience to contribute to the success and growth of the
organization, I work for and to develop my career to an optimum level.
STRENGTHS: PERSONAL ATTRIBUTES
A proactive, focused and committed professional, with extensive expertise
gained within the leisure/hospitality sector. An accomplished time manager,
organizer and change manager, capable of conceptualizing, introducing and
integrating innovative strategies, streamlining resources to maximize
performance and quality standards to ensure the ongoing provision of the
highest standards of customer care. A well presented, confident and
articulate communicator and negotiator at all levels, who commands respect
and credibility through the projection of a professional image.
PROFESSIONAL SKILL & REWARDS
. Total 12 years of experience in the Hotel & Catering environment in
the five star hotels Internationally and Nationally both, Presently
Working with The Chancery Pavilion, Bangalore as a Capacity of Food
and Beverage Manager since Feb 2011, earlier worked with The Imperial,
New Delhi for three and half years, One Year with Moevenpick Tower and
Suites, Doha, one and half year with Rotana, Dubai, Two Years with
Intercontinental The Grand Resort Goa and Three Years with ITC Welcome
Group.
PROFESSIONAL EXPERIENCE
F n B MANAGER
Feb 2011 - Till Date
The Chancery Pavilion, Bangalore, India
Reports to General Manager
Job Description
. Responsible for all Food and Beverage production and service for
Hotel. Plan and implement budgets, hire, and train and supervise
subordinates and apply relevant marketing principles to assure that
the wants and needs of the resort team members and guests are
constantly exceeded.
Responsibilities:
. Directing all the Food and Beverage operations including casual and
formal restaurants, kitchens, lounges, caterings, banquets and room
service in 225 Luxury Business Hotel. Recruited, trained and managed
employees in unionized arbitration environments, Supervising one Asst.
Food and Beverage Manager and Eight Managers with oversight of staffs
of 72.
. Responsible for managing food costs, Beverage Cost, upholding menu
standards and controlling inventory. In addition to menu maintenance
and event management involved day-to-day functions, including staff
management, guest interactions, office administration duties and
vendor communications etc.
. Oversee the management of staff and address issues that lower levels
of management are unable to resolve. To ensure that operational
standards are met in regards to sanitation codes and laws, food
storage and loss prevention etc.
. Develop an operating budget for each of the department's revenue
outlets; after approval, monitors and takes corrective action as
necessary to help assure that budget goals are attained.
. Assures that effective orientation and training for new staff and
professional development activities for experienced staff are planned
and implemented.
. Inspects to ensure that all safety, sanitation, preventative
maintenance and other standards are consistently met.
. Assures that all standard operating procedures for revenue and cost
control are in place and consistently utilized.
. Helps plan and approves external and internal marketing and sales
promotion activities for the food and beverage department.
. Helps plan and approve the organizational chart, staffing and
scheduling procedures and job description/specifications for all
department staff.
. Manages the long-range staffing needs of the department.
. Establishes quantity and quality output standards for personnel in all
positions within the department.
. Researches new products and develops an analysis of the cost/profit
benefits.
. Develops and implements policies and procedures for food and beverage
departments.
. Monitors purchasing and receiving procedures for products and supplies
to ensure proper quantity, quality and price for all purchases.
. Reviews new techniques for food preparation and presentation in a
manner and variety to maximize team member and guest satisfaction and
to minimize food costs.
. Greets guests and oversees actual service on a routine, random basis
. Develops on-going professional development and training programs for
food production, service and service personnel.
. Addresses team member and guest complaints and advises the General
Manager about appropriate corrective actions taken.
. Maintains appearance, upkeep and cleanliness of all food and beverage
equipment and facilities.
ACHIEVEMENTS Financial Year 2011 - 12:
. Able to meet 95% Revenue against Food and Beverage Budget for year
2011 - 12.
. Started Revenue meeting concept which actually helped to meet Target
for month as well for year, basically setting strategy how to get more
Revenue etc.
. Did Maximum revenue in One day, It was New Year 2011 approx 2.5million
INR in one day.
. Beverage cost brought down from 27 % to 22% and similarly increased
Beverage sale by 40% higher compare to Budget.
. Achieved 85% GSTS score in Food and Beverage Department for year 2011
- 12.Minimise
. Bring down Attrition Level in Food and Beverage Department up to 50%
YTD.
. Did tie ups with Beverages Companies for better deal in Terms of
Value, Product and Finance.
SR. MANAGER F n B/BEVERAGE MANAGER
June 2009 - Feb 2011
The Imperial, New Delhi, India
Reports to Food and Beverage Director
Responsibilities:
. Plan, Forecast and Budget the revenues and cost for the for three
Different outlets which includes one Bar of 126 covers, Indian
Restaurant of 75 covers and Atrium Lounge and Patiala Peg Bar of 73
covers.
. Responsible for all the beverage stock of the hotel, inventory in co
coordination with F n B control Department n Purchase, Updating of the
wine list, having more than 475 labels of wines which includes new
world and Old World wines.
. Responsible for Standardization for the Beverages in the hotel that
includes SOP of service of wine, Cocktails and Spirits, procuring new
Beverages from the Market etc.
. Keep meeting with Vendors and Company people for update in the Market
for new labels, wine testing, Beverages classification and conducting
new Trainings etc in Co ordination with Training Department.
. Responsible for maintaining the Beverage Cost below the Budget with
minimum spoilage and pilferage etc.
. Continuously improve and innovate upon product and services to achieve
a larger market share and retain regular guests of the restaurant and
bar.
. Implement systems and procedures that achieve higher cost efficiency
and guest satisfaction,
Performance Appraisal/ Management of the staff in the department.
Leading the team of all together 64 which includes Three Asst. Managers,
Four MDH and rest all are Team Members the outlets.
ACHIEVEMENTS:
. Received best wine list AWARD IN INDIA from WINE SPECTATOR for 2008,
2009, 2010.
. Brought down Beverage cost from 33% to 22 %.
. Won the Gold award for the best Whisky bar and Hotel by Icons Of
whisky for the year 2008, 2009, 2010.
. Maintained controlled measurements to reduce breakages by 40%.
. Finished the Dead stock of Beverages worth of 20 Million INR lying for
quite long time.
RESTAURANT MANAGER
Dec 2007 - June 2009
The Imperial, New Delhi, India
The Spice Route (South East Asian Restaurant) and Daniells
Tavern (Indian Restaurant)
Reports to Food and Beverage Director
ACHIEVEMENTS:
. The Spice Route Restaurant got reward of one of world Top Ten Hotel
restaurant by CONDE NAST TRAVELLER, U.K for 2007 - 08, Won best
Ambience Time Food Magazine award for 2007 - 08.
. Achieved the budget for the year 2007 - 08 for Spice Route.
. Met the budget for Indian Restaurant Daniells Tavern for year of 2009
- 10.
. Won best Pan Indian Restaurant from HT Food Magazine award for 2009 -
10.
. Went to SRILANKA for promoting Indian Food Festival.
OUTLET MANAGER Pre Opening Team Member Nov
2006 - Nov 2007
Moevenpick Tower and Suites, Doha, Qatar {www.Moevenpick.com}
Asian Restaurant Wok Mee
Reports to Food and Beverage Manager
Responsibilities:
ACHIEVEMENTS:
. During the pre opening period we did opening for all the Food and
Beverage outlets under the guide line of Food and Beverage Manager
which includes Room service of 350 Rooms, Animato, Banquets, Specialty
Restaurant i.e WOK MEE and Bay View 26.
. Did Successful Opening of First Noodle House in Doha.
. Certified Departmental trainer for Food and Beverage service from
Moevenpick Hotel and Resorts.
RESTAURANT SUPERVISOR Pre opening Team Member
July2005 - Nov 2006
Al Murooj Rotana Hotel & Suites, Dubai UAE {www.rotana.com}
Reports to Restaurant Manager
ACHIEVEMENTS
. During the Pre Opening period we did the opening of all food and
Beverage Outlets and helped in other Department for their Opening
also.
. I was best seller for Rotana Loyalty membership for three Consecutive
months and we sold maximum no's of Loyalty Programme cards in a month
within a year in History of Rotana Hotels.
FOOD AND BEVERAGE SUPERVISOR
Jan 2004 - July 2005
The Grand Intercontinental Resort, Goa- India
{www.goaintercontinental.com}
Reports to F and B Manager
ACHIEVEMENTS
. Here we did different types of Theme Nights like wise Russian New
Year, Egyptian Theme, Punjabi Theme; Fish market Theme etc which were
quite successful.
. I was best salesman for F and B department and rewarded as best
employee of month after my two months joining.
CAPTAIN
Sep 2000 - Oct 2003
ITC WelcomHeritage Umed Bhawan Palace Hotel, Kota- India
{www.welcomheritage.com}
Reports to Restaurant Manager
ACHIEVEMENTS
. Here I started my career in hotel industry and this is the place where
I started with sales and marketing for Food and Beverage Service
especially for Banquets and Room division along with Operation.
. Introduced Wedding segment which was quite successful and shown almost
200% growth in that segment for Three Consecutive years.
PROFESSIONAL QUALIFICATIONS
Diploma in Hotel Management, Catering Technology and Applied Nutrition
Indian Institute of Science and Management, Ranchi - India {1997 - 2000}
PERSONAL
Nationality: Indian Marital Status: Single
LANGUAGE
English, Hindi, Fare knowledge of Arabic Language
REFERENCES
Mr. Eric Piatti Mr. Vijay Wanchoo
General Manager Sr. V.P and General
Manager
Swissotel Nai Lert Park The Imperial
Bangkok, Thailand New Delhi, India
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abn76f@r.postjobfree.com
D. No: +66 2 867 7165 M. No: +91-989*******