Manager Management

Thomas L. Heath

P.O. Box ***, Udall, KS ***** (H) 620-***-****

Email: ***************@*****.*** (C) 316-***-****

Objective Helping others to gain life skills through my experience and knowledge.

Education M.Ed., Interdisciplinary Studies B.S., Total Quality Management

National-Louis University University of Maryland

Rohrbacher Strasse 47 European Division, Unit 29216

69115 Heidelberg, Germany, June 2000 APO AE 09012, June 1998

Employment History

• Substitute Teacher, K through Gr 12, Sep 2011 to Present

• College Admissions Director and International Student Advisor, Jul 2002 to Jul 2011 *

• English as a Foreign Language (EFL) Coordinator/Instructor, Aug 2001 to Jul 2002

• Elementary School Library Technician/Special Presenter, Jan 1992 to Aug 2001

• Food Supply Computer Operator, May 1991 to Jan 1992 (temporary DOD position)

• Vehicle Operator, Mar 1991 to May 1991 (temporary DOD position)

• Movie Theater Manager/Trainer, Jun 1990 to Mar 1991

• Air Force Comptroller Administration Manager/Trainer, July 1987 to May 1990 (last position held in military)

Admissions Director Experience *

• Supervised and trained several clerks and volunteers to assist in Admissions Office

• Recruited new applicants, and supervises systematic mailings

• Developed an applicant management program to meet needs of applicants better

• Counseled all stateside and overseas applicants through the application process

• Created and maintained the Interested Applicant Log and performed follow-up action

• Communicated with applicants’ parents on a myriad of issues

• Communicated through Email, telephone, and in person

• Communicated with Dean of Men and Dean of Women concerning new applicants

• Developed institution’s first statistical reports on college applicants as a management tool

• Created new forms to be management tools to gather information effectively and efficiently

• Created and prepared the Student Projection Report to inform college faculty and staff

• Submitted additions and changes to the college catalog/handbook, brochures, leaflets, etc

• Promoted other divisions of the institute to incoming callers as appropriate

• Active Member of the Academic Affairs Committee

International Student Advisor Experience *

• As PDSO, submitted Form I-17 School Application to SEVIS

• Initiated and submitted the all SEVIS transactions for the college and students

• Communicated with applicants and students concerning immigration issues

• Counseled students before and during the submission of the training applications to SEVIS

• Assisted and counseled international students in maintaining their F-1 student visa status

• Published the International Student Bulletin to keep staff and students informed

• Supervised incoming and outgoing transfers of F-1 Students

• Assisted students with all Curricular and Optional Practical Training applications

• Reported any student out-of-status to USCIS

• Coordinated with the internship site supervisors and student intern on immigration issues

Past Work Experience

Hartland Institute, P.O. Box 1, Rapidan, VA 22733

English as a Foreign Language (EFL) Coordinator/Instructor, Aug 2001 to Jul 2002

Supervisor: Dr. Colin Standish, 540-***-****, Ext 231. Departure Reason: Promoted

• Wrote first operating procedures for the EFL Program

• Rewrote English assessment examinations and placement tests for the EFL Program

• Prepared lesson plans for Beginner, Immediate, and Advanced EFL classes

• Wrote first operating procedures for the EFL Program

• Rewrote English assessment examination and placement tests for EFL Program

• Prepared lesson plans for Beginner, Immediate, and Advanced EFL Classes

• Coordinated and conducted on-campus activities for ELF student application

• Chaired meetings with other EFL instructors to discuss program improvement

Department of Defense Dependent Schools, Unit 5185 Box 40, APO 09464

Library Technician/Special Presenter, Jan 1992 to Aug 2001

Supervisor: Mr. Ed Drosdrowski, 011 (44-163*-******. Departure reason: Return to the USA.

• Supervised circulation and return of all library materials in a large elementary school

• Established and operated a new library annex facility with little or no supervision

• Identified many problems areas in the library and provided recommendations

• Coordinated with the base librarian on year-round activities

• Managed a team of volunteers comprising; civilians, military personnel, students, and retirees

• Conducted special presentations to elementary students upon teachers’ requests

Additional Training

• Toastmasters International, 2007 to 2010, Competent Communicator Award 2010

• Sexual Harassment for School Employees, Sep 2012

• Safe Work Practices, Sep 2012

• Bullying Prevention, Sep 2012

• Bloodborne Pathogens for School Employees, Sep 2012

• Slips, Trips and Falls Prevention, Sep 2012

Other Interests

• United States Air Force Retired (over 20 years)

• Fossils Hunting, Collecting and Presenting

• Family Genealogy and History

Memberships

• Life Member, Union Spring Academy Alumni Associations, 1969 to present

• Life Member, Military Retirees Association of United Kingdom, 1988 to present

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