THOMAS CORKINS

***** ****** ****** ************, ** 49404 (616) 997 –1367 abn6nb@r.postjobfree.com

A passionate, high energy professional with twelve years of experience in sales, fifteen years in customer service

and five years managing others. Specialized in growing and developing business through building strategic

relationships with new customers while increasing revenue stream in existing customer base. Currently looking for

a sales or management position that enables me to utilize my proven skills as a leader and offers opportunity for

future professional growth and development.

EMPLOYMENT HISTORY

2011-2012 Sales and Marketing Manager of Southern Michigan

SWAT 24/7, Flood Professionals, Inc. Traverse City, MI

• Developed thirteen referring relationships

• Main responsibilities included marketing and establishing referring relationships with Insurance Agencies,

Insurance Adjusters, Plumbers, Apartment Managers and Realtors

2010-2011 Document Solution Specialist

Technology Partners Group, Incorporated Wyoming, MI

• Increased sales by $500,000 in first year

• Main responsibilities include networking, cold calling, qualifying, document analysis, production and

presentation of proposals and product training

• Researched and helped implement document management software program

• Closed business included: HEMCO Gage, City of Wyoming, South Christian High School, Almond

Products, Weaver Boos Consultants and Apple Tree Learning Centers

2006-2009 Sales Manager

Ferris Coffee and Nut Company Grand Rapids, MI

• Trained and managed a team of five Customer Service Representatives and two Inside Sales

Representatives

• Main responsibilities included keeping sales staff accountable for prospecting, growing existing accounts

and aided them in closing new accounts

• Filled in for routes when Customer Service Representatives were absent

2002-2006 Sales Representative

Ferris Coffee and Nut Company Grand Rapids, MI

• Grew existing business by an average of 20% by working together with Customer Service

Representatives to qualify customer’s needs and then educate them on products and services

• Achieved 15% cold call to closing ratio

• New businesses brought in included: Cornerstone University coffee shop, Calvin College coffee shop,

Verizon Wireless, Crowe Chizek & Co., Bay Point Inn, and Grand Oldsmobile

• Responsible for prospecting for new business and setting up accounts with equipment and route schedule

• Other responsibilities included barista training, presenting coffee seminars and blending signature coffees

for restaurants and coffee shops.

1999-2002 Customer Service Representative

Ferris Coffee and Nut Company Grand Rapids, MI

• Assisted Sales Representatives in expanding product line to existing customers to achieve revenue growth

• Responsible for maintenance of equipment and inventory, ordering and delivery of customer’s supplies

• Was promoted to full time sales role based on sales performance

2000-2006 Owner

Corkins' Carpet Cleaning Coopersville, MI

• Marketed and sold cleaning services through networking and referrals

• Researched and developed new and innovative cleaning systems

• Operated and provided technical support for cleaning equipment

1995-1999 Housekeeping Manager,

Cornerstone University Grand Rapids, MI

• Managed 15 employees who serviced 12 university buildings

• Responsible for organizing, servicing, and ordering equipment and chemicals for the housekeeping

department

• Trained and developed employees on equipment and chemical handling

EDUCATION

Cornerstone University, BA, Business With Organizational Leadership (1996). Related coursework: Dale

Carnage Course, Grand Rapids (1996)

COMPUTER SKILLS

Microsoft Office 2010, Open Office 3.1, Sage ACT Professional 2011, Square -9 SmartSearch, Remark Office OMR,

8.0, SharpDesk 3.3 and Xactimate

VOLUNTEER EXPERIENCE

Gideons International, Ottawa County Camp (2005 -2010)

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