Clarence F. (Rick) Goodson

**** ********** ****

Liverpool, NY 13090

Phone: 315-***-****

Objective

Obtain a career in commercial truck driving and provide effective and

courteous service to customers while operating vehicles safety and

efficiently.

SUMMARY

. Identify problems/needs and initiate effective solutions.

. Motivated to work efficiently without direct supervision in busy

environment, handling many tasks simultaneously; able to prioritize

workload and multi-task. Consistently "get the job done" and exceed

expectations.

. Effective communication/interpersonal skills and a team player;

interact positively with a wide range of people and establish

relationships based on respect.

. Generate spirit of enthusiasm in personnel, prompting ready

implementation of recommended processes.

. Exceptional presentation and negotiation skills with an outstanding

ability to earn customer loyalty.

. Ability to apply strong problem-solving skills, persistence, and

resourcefulness to achieve positive results.

. Ability to work effectively under pressure and stress.

. Honest, punctual and reliable

. Excellent map reading and trip planning skills.

. Not a stranger to long working hours.

EXPERIENCE

Erie Materials Inc.

2011-Present

Class A Van & Flatbed Driver June 2011-Present

. Deliver building materials throughout New York State utilizing

45'curtain side and 45' flatbed

trailers.

National Tractor Trailer School

2011

Student January 2011-May 2011

. 602 Hour Advanced Commercial Drivers Course which included:

. Classroom - D.O.T. rules and regulations, hours of service log book

preparation, map reading, accident prevention, defensive driving,

bills of lading, trip planning.

. Vehicle Operation - pre trip/post trip inspections, basic vehicle

maintenance, straight line backing, parallel parking, see side

backing between trailers, blind side backing, couple & uncouple.

Empire Crane Company

2007-2010

Service Manager 2007-2010

. Managed daily operations of Empire Crane Service Department overseeing

6 technicians.

. Effectively addressed customer concerns.

. Processed warranty claims.

. Researched and provided repair estimates for customers.

. Safety Coordinator

Lamacchia Honda, Syracuse, New York 2005 - 2007

Service Manager 2005-2007

. Manage daily operations of Honda Service Department overseeing 21

Technicians, 3 Service Writers & 7 fixed end staff.

. Act as liaison between Customer and Honda Factory Representative.

. Maintained consistent Customer satisfaction surveys above industry

standards.

. Grew Service Department revenue by 15% for years 2006 & 2007.

Drivers Village, Cicero, New York 1997 - 2005

Assistant Service Manager 2000-2005

. Manage daily operations of Mitsubishi Service Department overseeing 7

technicians.

. Act as liaison between Customer and Mitsubishi Factory Representative.

. Top 5 Service Advisor in the company - 2000, 2001, 2002, 2003, 2004.

. Consistent CSI scores above industry standards.

Sales Professional 1997-2000

. Consistently exceeded set goals averaging 16-20 units per month

. Top 10 producer companywide 1998, 1999, 2000

National Steel & Shipbuilding Company, San Diego, CA

1990 - 1997

Crane Operator

. Handling, setting and erecting materials, grand block units, etc and

ensuring crane safety from the ground level.

. Worked repair and new construction ships.

. Multi crane lifts involving up to four crane picks.

. Qualified on all Shipyard Gantries, Tower, Mobil and Conventional

Link belt Cranes.

United States Navy 1983-1990

Boatswains Mate 2nd Class (E-5)

. Tours Include (1983-1987) USS Iwo Jima (LPH-2) & (1987-1990) USS

Ranger (CV-61).

. Shipboard Crane Operator.

. Safety Officer.

. Supervised 15- 20 Navy Personnel in daily shipboard duties.

TRAINING

. National Tractor Trailer School Graduate W/Class A Drivers License

. Safety Coordinator

. Crane Operator Apprentice Training

. Several Management Training courses

HONORS & CERTIFICATIONS

. Doubles/Triples Endorsement

. Tanker Endorsement

. Air Brake Certified

. Enhanced New York State Class A Drivers License

. "Class Champion" National Tractor Trailer School w/94% average

. United States Navy - Honorable Discharge

. Journeyman Crane Operator Certified

. 5-10-15 ton Forklift Operator Certified

. Scissor lift Operator Certified

. JLG High reach (Man lift) Operator Certified

. Loader Operator Certified

. Hazmat Certified

Computer Programs

MCP200, Excel, MS Word, Internet Explorer, Email, and

Voicemail.

References are available upon request.

Contact this candidate