Eric J. Norris
Florence, KY 41042
******@***.***
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OBJECTIVE: To utilize my management, marketing, purchasing, analytical,
technical, human resource and customer service skills to further the goals
and business practices of a customer service oriented organization.
EDUCATION:
Aveta Business Institute - Boardman, OH (Enrolled July, 2012)
Six Sigma Certification
Level: Yellow Belt
Xavier University - Cincinnati, OH (May, 1989)
Bachelors of Science in Business Administration
Major: Business Management
EXPERIENCE:
J E N Communications - Florence, KY (1999-Present)
Manufacturers Representative
Develop, design, qualify vendors, negotiate and implement all
purchasing contracts, ($1,000-$1,000,000), manufacture, deliver and
promote marketing campaigns (local and national), for customers
directly involved in the software, music and packaging industries,
developed local and national accounts, generated sales in excess of
$1,000,000 annually.
CRT Custom Products, Inc. - Whites Creek, TN (1997-1998)
Sales / Project Manager
Responsible for originating sales, customer contract negotiations,
product pricing and order/production/delivery for a compact disc
fulfillment house and commercial printer, Maintained 95% closure rate,
generated sales in excess of $1,200,000 annually.
Cinram Inc. - Richmond, IN (1996-1997)
Senior Buyer
Responsible for procurement of all printed materials (annual budget
$12,000,000), for a compact disc plant, established a core group of
vendors, identified new sources for manufacturing materials, managed
periodic contract negotiations ($10,000-$1,000,000), supervised
operational planning and profit/loss accountability.
Software Packaging Associates - Cincinnati, OH (1995-1996)
Purchasing Manager
Responsible for quoting and purchasing of all raw materials ($1,000-
$500,000), printed and manufactured according to the BOM, for
production of customer's finished software products. Responsibilities
also included product pricing, operations planning and management of
profit/loss of the operations. Organization purchased only through
outsourcing, therefore, production/product cost savings and JIT
purchasing were critical, successfully established and managed these
practices.
Quality Data Systems - Boulder, CO (1992-1995)
Branch Operations / Production Manager
Responsible for operations at division office of a software packager,
including production operations, operational planning, customer
service, vendor contracts, purchasing of inventory, responsibilities
also included development, design, production, fulfillment and
shipment, (national and international) of customer's products.
AJF Leasing - Cincinnati, OH (1990-1991)
Branch Operations Manager
Responsibilities included release and return of all tractor-trailer
equipment and ancillary- physical inventories, maintenance of
equipment while on location and on lease in remote locations, contract
negotiations for the acquisition of equipment, parts and services on a
wholesale basis, supervision of branch clerical and maintenance
personnel. Member of a steering committee organized to research,
design and implement a nationwide tracking/operational computer
system.
Central Trust Bank - Cincinnati, OH (1986-1990)
Technical Field Representative
Serviced and maintained 212 Automatic Teller Machines in a three-state
area. Responsible for the maintenance of the hardware, software,
telecommunications and environment pertaining to each terminal.
Scheduled service with vendors throughout the eastern United States
and supervised service staff. Duties included extensive telephone
contact with bank and service personnel in order to restore operation
of terminals in remote locations.