Tierny Krueger

**** ****** ****, ****, ***** ****2

abn5v2@r.postjobfree.com

Home 254-***-**** Mobile 254-***-****

Qualifications Summary

Dedicated, extremely motivated, people-oriented leader with over seven years experience in Human Resources. Responsible for organizational development, policies and programs covering employment, compensation, benefits, performance management, employee relations, recruiting and retention, and compliance with all applicable federal, state and local laws. Project manager.

Areas of Expertise

• Employee Relations • Organization Development • Payroll

• Training & Development • Compensation & Benefits • HRIS

• Recruiting & Staffing • HR Policy Design • Safety Training

• Team Building • Employee & Labor Law • FMLA/ADA/EEO/WC

Professional Experience

Human Resources Manager Nov 2009 – Nov 2011

Romark Logistics of Texas Waco, Texas

3rd Party Logistics company providing the warehousing and distribution for M&M Mars employing 80+ employees.

As a member of the management team, was challenged to oversee employee relations, staffing, benefits administration and safety. Promoted positive employee relations and ensured company messaging was delivered appropriately.

• Devised creative and cost-effective incentive and morale-boosting programs (including special events and an awards structure) that increased employee satisfaction and productivity.

• Documented and responded to employee relation issues such as complaints, harassment allegations, and civil rights complaints.

• Consulted with management for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.

• Worked in concert with operations and facilities management to guarantee a safe and secure working environment and maintained compliance with Occupational Safety and Health Act (OSHA) standards.

• Developed, recommended, and implemented personnel policies and procedures in support of the operational efficiency of the organization.

• Developed understanding and mentored supervision and management in human resources practice/law.

• Maintained positive labor relations; drove an open door communication policy in maintaining a non-union status in the organization.

• Prepared and maintained the Associate Handbook and Safety Manual.

• Administered and facilitated workers compensation program; worked with management to identify light duty accommodations; communicated progress and claims issues with insurance company claim representative; maintained documentation and medical records on individual claims.

• Performed benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.

• Implemented and annually updated compensation program; conducted and participated in annual salary surveys; analyzed compensation; monitored performance evaluation program and revised as necessary.

• Revised job descriptions across all departments. "Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position.

• Managed recruitment effort for all exempt and nonexempt personnel and temporary employees; provided new-employee orientations; managed career development and succession planning efforts; employee relations counseling, outplacement counseling, and exit interviewing; wrote and placed media advertisements.

• Negotiated approximately 30 salary offers annually at both the exempt and nonexempt level.

• Established and maintained department records, personnel files and reports in compliance with related laws; filed EEO-1 annually; maintained other records, reports, and logs to conform to EEO regulations.

• Processed related questionnaires and documents for unemployment compensation matters, represented the company for any unemployment claims.

• Managed the budget and other financial measures of the Human Resources Department.

• Maintained current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources.

Human Resources Specialist Jul 2007 – Nov 2009

Extraco Banks Waco, Texas

Leading privately held banking institution employing 432 employees in 13 branches.

Hired to fulfill a broad range of HR functions; including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Chaired annual benefits enrollment meetings, resolved conflicts between employees and insurance carriers, and coordinated health fairs to promote employee wellness.

• Tracked and screened applicants in the online recruiting system.

• Negotiated approximately 50 salary offers annually at both the exempt and nonexempt level.

• Facilitated New Hire Orientation.

• Responsible for administration of benefits for all employees including health plans, dental, vision, flexible spending accounts, health reimbursement account, AD&D and life insurance, disability, 401k, and profit sharing plans.

• Completed termination processing of all employees in computer system, with all benefit providers, and initiate COBRA delivery.

• Managed open enrollment process including informational meetings, benefits materials creation and distribution, and employee benefit election changes.

• Completed benefits billing administration by monitoring the benefit deduction amounts, reconciling and paying vendor invoices.

• Researched and coordinated wellness opportunities (e.g., Weight Watchers @ Work, HRA dollars, ePhit Online).

• Managed activities for annual Christmas party.

• Produced, managed, maintained, and secured the personnel and confidential files for all employees.

• Consulted employees regarding: worker’s compensation, FMLA, and knowledge of policies and procedures.

• Partnered with payroll to ensure any salary or benefit updates.

• Provided employee training.

Executive Assistant Nov 2001 – May 2007

MarathonNorco Aerospace, Inc. Waco, Texas

Manufacturing facility in advanced aircraft batteries, chargers, and coupling products employing 210 employees.

Hired to provide high level support to the executives within the organization.

• Acted as liaison to the president within the organization.

• Supported Human Resources with recruiting and employee relations.

• Exceptional ability to achieve objectives by setting goals, tracking and analyzing progress, and following through on plan implementation.

• Provided accurate advice on procedures, reports, and requirements.

• Coordinated travel throughout the organization.

• Researched and coordinated all company events.

• Trained and Managed Accounts Payable functions (1500+ Invoices a month).

• Performed Accounts Receivable Functions (Collecting $2 Million+ a month).

• Performed Internal Audits for SOX.

• Supported sales and marketing by processing customer orders for warranty repairs.

• Implemented a RMA system to better support customer returned parts.

• Coordinated information with company attorneys for acquisitions.

• Successfully handled disgruntled customers that reached the presidential level.

• Designed and maintained company website.

Human Resources Recruiter Sep 2000 – Nov 2001

Spherion at Dell Call Center Waco, Texas

Staffing Service that provided onsite recruiting needs.

• Recruited and maintained 300+ employees.

• Facilitated New Hire Orientation.

• Developed job descriptions and advertisements for open positions.

• Conducted screening process for all applications and resumes submitted to the company.

• Oversaw application and resume entry into applicant database and monitored company responses.

• Conducted both telephone and in-person interviews (Interviewed approximately 15 to 20 applicants daily).

• Administered personality and aptitude assessments and assist hiring managers with score interpretation.

• Conducted exit interviews for employees (voluntary and involuntary terminations).

• Processed payroll for 300+ employees.

• Processed drug screening and background checks.

Office Manager August 1987 – Sep 2000

Renschler Communications Waco, Texas

Locally owned business providing automotive care and paging/cellular services.

• Responsible for all Human Resources duties.

• Managed accounts payable and accounts receivable departments.

• Processed payroll for 28 employees.

• Designed and maintained company website.

Education

Masters, Business Administration University of Phoenix

March 2007

Bachelor of Arts, Business Administration Tarleton State University

May 2004

Certifications and Professional Affiliations

Member, Society for Human Resource Management (SHRM)

Member, Heart of Texas Society for Human Resource Management (HOTSHRM)

Community Involvement

2008 – 2011 Secretary, HOT Society for Human Resource Management (SHRM) Board

2008 – Committee Chair, Cub Scouts Troop 497

2009 – McLennan Community College, Adjunct Instructor (Microsoft Office 2007)

Computer Skills

HRIS applications (HR Benefits, Prospera, Mapics, ADP)

MS Office (Word, Excel, PowerPoint, Access, Outlook)

Web Design (HTML, Dreamweaver)

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