Ahmed Jarfaoui
**** ******** **, ***********, *** 5B9, ON
Cell phone: 647-***-****
Email: abn5u6@r.postjobfree.com
Subject: Operations Manager
Skills profile
. Bilingual English and French
. P Eng in the province of Quebec and eligible to P Eng in Ontario
. Operations manager with 12 years experience in a manufacturing
environment
. Expertise in executing process improvement using lean approach
. 2 years experiences in project management Planning, executing,
monitoring, controlling and closing
. Excellent budget management ability
. Proficient with Ms Project, ERP, Access, Power Point, Excel, Word
. Good ability in working cross functional team to achieve goals
. Expert in statistical tools applied to Lean approach (SPC, graphs,
correlations, sampling)
. Outgoing, persuasive and accustomed to working with senior
management
Work experience
Lean manager-Senior consultant
Rlogistic- consulting, Casablanca
2011-2012
. Analyzed process to identify and to eliminate any dysfunctions or
bottleneck
. Used root cause analysis to meet customer requirements
. Implemented lean approach to process analysis to reduce operating costs
and lead time
. Evaluated operations efficiency and recommended solutions for improvement
. Developed training program that respond to corporate strategy
Project Manager (contract)
Landinc, Urban Design Consulting, Toronto
2010-2011
Achievement: project completed within budget ($ 10 M) and within time 12
months
. Prepared and developed the project management plan and all related
components plans
. Ensured that the project is planned and performed within the cost and
time limits, and in agreement with the contractual requirements
. Defined interfaces between all stakeholders and developed the
corresponding responsibility matrix.
. Developed the WBS (Work Break Down Structure) and schedule (MS
Project) to organize and estimate time and liquidity outflow
. Prepared minutes and kickoffs meeting to take actions and get project
on track
. Identified, monitored and responded to risk and performed quantitative
and qualitative risk analysis. Provided accurate and timely reporting
of project metrics
Operations Director
Olympia manufacturing, Casablanca
2003-2010
Achievements: operating cost reduced by 15% and lead time reduced by 20%
. Worked with senior management to develop operations management
strategy
. Developed master production plans with different scenario of
marketing department
. Implemented operations strategy and key resources cross function
. Managed engineering and production staff to achieve the operations
goals
. Analyzed and took decision on day basis to get operations
activities performed in continuous process
. Responded to marketing requirements in terms of quantity, quality
and time delivery
. Designed and implemented a Continuous improvement program based on
Lean 6 Sigma for manufacturing industry.
. Trained technical staff on the quality and operations management
. Built a project team to perform:
o process mapping, Kaizen and 5S workshop
o quality assurance with respect to ISO 9001
o reports, procedures and technical specifications standards
o supply chain management analysis Conducted ongoing analysis
to evaluate the efficiency, quality, and productivity of
processes
Lean senior consultant
Global Management consulting, Casablanca
1998-2003 Achievement: increased productivity by 25% and reduce
cost by 15%
Process Improvement
. Audited and implemented a total quality management system for the
entire organization.
. Performed process mapping, Kaizen workshop,
. Audited quality assurance with respect to ISO 9001
. Prepared procedures and technical specifications standards
. Offered training and seminars on the quality management and operations
management
. Developed templates and all standards for all processes
. Coached staff of all departments to achieve the transition to the new
system
Education and Training
. MBA Operations Management, ESG, University of Quebec,
Canada, 1995
. DESS Project management H.E.C Univ. Montreal, Canada, 1992
. Bachelor Mechanical Engineer, Polytechnic, 1986
School, University of Montreal, Canada[pic]