Vincent Rossi

*** ******* **

Lindenhurst, NY ***57

H: 631-***-****

C: 516-***-****

abn5t0@r.postjobfree.com

Information Technology professional for Fortune 50 corporation involved in

all phases of the software development life cycle (SDLC) including the

identification of project objectives, design, programming, quality

assurance (QA) testing and implementation. Selected to run major

initiatives involving the internal databases utilized by the service order

and billing teams. Expert analytical and problem solving skills with

attention to detail. Adept at interacting with clients and resolving

issues in a timely manner. Ability to work on complex systems managing

multiple projects in a high pressure environment. Excellent organizational

and documentation skills. Recognized for written and verbal communication

skills to provide a seamless flow of information to all employee levels.

Technical skills: SQL, DB2, IMS, JCL, TSO, ISPF, NDM, FTP, PLI, C++, MS

Word, MS Excel

Professional Experience

Verizon Telecommunications, New York, NY 1990 - 2012

Senior Systems Analyst NY/NE CRIS (Billing/Rating) March 2009 - July 2012

Converted the 10 manually executed batch job reports into an automated

chain resulting in increased accuracy and timeliness. These new reports

saved hundreds of man hours annually and improved client satisfaction.

Created the Denied Persons Report process which eliminated manual data

extraction for over a thousand records and provided a streamlined weekly

report that is error free and timely.

Coordinated updates for CO, Rating and Phrase Code databases providing

timely updates for 7 million records preventing lost revenue and the

potential for lost customers.

Managed application support for 12 Major Code Releases a year including

verification and testing allowing 100% error free implementation.

Led 24/7 Production Support for the NY & NE CRIS Billing Systems batch job

chains for over 25 jobs.

Handled documentation for CRIS batch job chain, eliminating manual problem

solving.

Senior Systems Analyst National SOP (Service Order Systems) Jan 2007 -

March 2009

Designed, created and implemented the National SOP USOC DB2 table which

incorporated 1,000s of USOCs from the North East and Mid Atlantic States

providing one consolidated table saving hundreds of hours in CPU time.

Maintained over 50 batch update jobs running 100% error free.

Led production support 24/7 for both NY, NE, Mid Atlantic NSOP job chains

consisting of over 50 jobs.

Provided coverage for 12 major code releases per year ensuring code was

100% reliable.

Managed the DB2 batch clean process deleting thousands of old records to

minimize data storage.

Senior Systems Analyst SOP Tables NY/NE (Service Order Systems)

Feb 1997 - Jan 2007

Developed and maintained batch and online updates and report processes for

over 100 SOP tables including IMS, DB2 and Table Load Modules.

Created automated processes to update tables including NDM and FTP to ship

data saving hundreds of hours in manual intervention and creating

streamlined error free processes.

Managed all table update JCL and PLI programs.

Maintained schedules for table updates providing on time error free

processing.

Provided coverage for 12 major code releases per year.

Led 24/7 Production support for the SOP NY & NE systems.

Systems Analyst SOP Tables NY/NE (Service Order Systems) July 1990 - Feb

1997

Maintained 10 update and reporting process for the SOP tables group

ensuring accuracy.

Updated PLI programs used to update IMS databases maintaining data

integrity.

Provided coverage for 12 major code releases per year.

Led 24/7 Production support for the SOP NY & NE systems.

Education

Bachelors of Science Degree in Computer and Information Science

Brooklyn College 1990

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