Customer Service Manager
Resume:
Grant R. Morrison
Nassau, NY 12123
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Education
College Of St. Joseph Rutland, VT
9/07-5/11
Major: Business Management
Minor: Business Administration
Overall GPA: 3.5 Business GPA: 3.8
Graduated May 2011 Cum Laude
Selected Business Courses
. Principles of Management * Speech
Communications
. Managerial Accounting * Efficient Business Writing
. Business Finance * Business Policy
. Marketing * Business Law
. Management Info Systems * Sports Facility Management
Experience
Air Products & Chemicals Inc. Glenmont, NY
12/11-9/12
Upstate New York Territory Manager
Interacted with clients on a daily basis
Managed several corporate accounts
Traveled around the state
Assisted in customer's industrial gas needs
Meissner's Auction Service New Lebanon, NY
2/06-9/11
Auction Assistant Part-Time
. Demonstrate merchandise
. Assist in specialty auctions and off-site auctions
. Deliver furniture and other merchandise to buyers' homes and
businesses
Subway Restaurant Colonie, NY
5/10-8/10
Sandwich Artist
. Made sandwiches to customers' order
. Operated cash register
. Provided superior customer service
College Of St. Joseph Rutland, VT
9/09-4/10
Manager Sub Shop
. Responsible for food and supplies
. Interviewed, hired and supervised student employees
. Created and executed advertising campaigns
. Managed accounts receivable and payable
. Ensured that facility operated according to state and local laws
Honors/Awards
. Dean's List all semesters
. Business Department Award For Academic Excellence, Fall 2008 & Spring
2011
Extracurricular Activities
. Member, CSJ varsity baseball team 2008 and 2009 NAIA Sunrise
Conference
. Volunteer, annual Education Club Book Fairs
. CSJ Business Club
President
12/09-5/11
Oversaw daily functions of club
Managed concession stand during sporting events
Established agendas for all meetings
Member
8/07-5/11
Computer Skills
. Microsoft Word * Microsoft PowerPoint
. Microsoft Excel * Adobe
. Microsoft Spreadsheet * Internet Research
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