Engineer Customer Service

Khan Mohamed Estiyak

Mobile: 915-***-****

E-mail: abn4n3@r.postjobfree.com

I am young and energetic, who continuously set my self-high standard

diligently in order to achieve my objective. Being a professional, I am

dedicated to every task that I undertake believing that nothing is worth

doing unless it is done to perfection.

QUALIFICATIONS

Bachelor of Commerce -- Graduated through Yeshwantrao Chawhan

Maharashtra open University in the year 2008-2009

STRENGTHS

Good Co-ordination, Customer Relation.

Good Team Player, Hardworking in Nature.

Adaptability in any critical situation.

Hardware and Networking

PROFESSIONAL EXPERIENCE

Customer Support Engineer Jan 2010 - June 2010

BILSOFT Goa, India

Customer Support Engineer

Add on System Goa, Ins Gomantak, India June 2010 - Jan 2011

Computer Engineer

NESCO, Dubai, Hamriya Free Zone Sharjah June 2011- Feb 2011

Desktop Engineer

Aptec, Panjim Goa Aug2012- oct 2012

Computer Engineer

Chesnut Pvt Ltd panjim Goa Oct2012-

RESPONSIBILITY

Attending the customers query and providing them with the solutions.

Assisting the faculty in troubleshooting.

Installation, configurations and maintaining of the computer system in the

institute.

To generate new ideas to improve company's image.

Tactful and excellent in public dealing & Customer Service.

Experience in MS office and Data Entry Operations.

Addressing performance bottlenecks and ensuring maximum network uptime.

Assisting in the design and implementation of the network troubleshooting,

Network problems and Conflicts.

Suggesting improvements in the operations and processes to make the system

foolproof.

Additional Qualifications

4 months basic computer course.

A+ at Bilsoft information technology.

MCSE (Microsoft certified system engineer) at Bilsoft information technology.

CCNA (Cisco Certified Network Administrator) at Bilsoft Information

Technology.

Diploma in computer application & multilingual DTP at united Education

Society.

Technical Skills

Windows 95/98, Windows NT/2000, XP, 2003 Server, Windows Vista. And Linux..

Installation and configuration of Active directory service, DNS and DHCP.

Installation of various Application software and utilities.

Installation, Configuration and Trouble shooting of various operating system

like Windows 2003 Server.

Windows NT, Windows2000 Professional/Server, Windows XP and Windows 2003

Server.

Areas of Interest

System Administration

Computer Networking.

PERSONAL DETAILS

Nationality

:

Indian

Date of Birth

:

13th October 1988

Marital Status

:

Single.

Visa Status

:

-

Languages

:

English, Urdu, Hindi, Konkani & Marathi

Reference

:

Available upon request

Contact this candidate