William Halpin
**** ******** ** #* *****: 715-***-****
Hudson, Wisconsin 54016 Cell: 715-***-****
abn4k8@r.postjobfree.com
Career Overview
Motivated customer service representative with over 25 years retail experience in a fast-paced
environment.Customer-focused retail sales associate with a solid understanding of the dynamics of the retail
sales.Reliable customer service representative with a proven track record in demanding sales and account
management environments.
Core Strengths
Conflict resolution Cash management
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Strong organizational skills Inventory control
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Excellent communication skills Shipping and receiving
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Creative problem solver Invoice processing
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Credit card processing
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Accomplishments
Customer Relations:
0● Earned highest marks for customer satisfaction, company-wide.
Customer Service
0● Consistently received positive feedback from guests and created repeat business by developing
long-term relationships with customers.
0● Handled guest complaints, maintaining a positive dining experience for all restCashier
0● Achieved highest number of new credit accounts opened within 1-month period.
0● Computed Data Reports
0● Provided required weekly, monthly and quarterly reports listing sales figures and client track
records.
Work Experience
Blue Star Shows February 2007 to Current
Road Show Manager
Shoreview, MN
Organized weekly sales reports for the sales department to track product success.Earned management trust
by serving as key holder, responsibly opening and closing store.Compiled weekly monetary reports and
records for store managers. Monitored cash drawers in four checkout stations to ensure adequate cash
supply.Served as main liaison between customers, management and sales team.
Global Audio And Video January 2001 to December 2006
IT/ Sales Mgr.
Nashville, TN.
Organized weekly sales reports for the sales department to track product success.Earned management
trust by serving as key holder, responsibly opening and closing store..Contributed to annual store sales of
$15.1million per year.Monitored cash drawers in four checkout stations to ensure adequate cash supply.
Educational Background
1983
Catholic Central High School
Troy, New York, 4 Years