Project Manager Customer Service

Sharon Vigliarolo, LPN

* ****** ***** ? Nesconset, NY 11767 ? Home 631-***-****? Mobile

631-***-****

abn4ep@r.postjobfree.com

Objective

To secure a progressively diverse position where I can

utilize my nursing and administrative

experience.

Employment

Dr. Cherese LaPorta D.O., PLLC, Patchogue, New York

Family Practice Consultant: 8/12-10/12

* Image Development and Control

* Staff Training

* Patient Retention

* Communication Skills

* Handling Difficult Patients

* Personnel Management

* Manager Training

* Hiring/Firing Assistance

* Employee Relations

* Personnel File Organization

* Practice Handbook

* Development and implementation of Practice forms

* eClinical EMR training and transition

* Provided ongoing training, counsel and support focused on

achieving measurable results.

* Chart shredding Project Manager

Long Island Spine Specialist, P.C., Commack, New York

Surgical Coordinator: 10/2/99 - 7/31/12

* Schedule Spinal Surgeries, Discograms, and Pain Management

Procedures

* Supervisor of the Pain Management Department and

Authorizations Department

* Patient Educator

* Obtain Medical, Cardiac, and Specialist Clearances

* Handle all Pre-Operative and Post-Operative Orders

* Ordering of: Allograft Bone

Instrumentation &

Plating

Morphine Pumps/Spinal

Cord Stimulators

Autologous Blood

Donations

Bone Growth Stimulators

Braces

* Liaison between Physician, Hospitals, and Area Representatives

From:

ANS, Bay Orthopedics, Biomet, K2, Medtronic,

Nuvasive, Orthofix,

RS Medical, Stryker and Synthes

* Schedule Approach Surgeons (Thoracic and Vascular) & Evoked

Potentials

* Extensive Knowledge of Next Generation Suite Medical Software

* Workers Comp Variance and Guideline Specialist (Changes

effective12/1/10)

* Founder/Visionary of www.SpineKids.com

* Project Manager for fundraising

Orthofix

Patient Liaison: 10/00 to 10/10

* EZ Brace LSO and Bone Growth Stimulator fittings for patients

* Provide patient education for the use of Bone Growth

Stimulators and Braces

* Submission of all patient and insurance information to obtain

authorizations for Bone Growth Stimulators and Braces

UNIVAL, Ann Arbor, MI

Medical Review Services, 04/07- 04/08

* Independent Contractor

* Clinical & Non-Clinical Component Site Review Representing

United Health Care

* Chart Review

Nesconset Nursing Center, Nesconset, New York

Charge Nurse: 06/98 - 12/98

* Supervisor of certified nursing assistants

* Foley care, Catheters, Tracheotomies, G-Tube Care, tube

feedings, and wound care

* Charting of all patients in caseload

Association for the Help of Retarded Children (AHRC), Nassau

County

Overnight Staff Nurse: 4/97 - 7/98

* Supervision of overnight staff

* Direct care if MR/DD adult population

* Medication distribution/administer emergency medical treatment

* Enforcement of behavior modification and goal programs

Avanti of New York (Formerly Doctor's Office Center)

Riverhead, New York

Office Administrator: 9/94-3/97

* Office Manager- complete involvement in all Human Resource and

office operations

* Maintenance of personnel files and employee evaluations

* Medical billing experience

* Purchased all office and medical supplies

* Payroll knowledge, experience and verification

* State inspection preparation and verification

* Quality assurance/Improvement

* Customer service-appointments and trouble shooting.

* Daily patient relations and patient care chart review

* Case Management- adult and pediatric

* Industrial physicals, Workers Compensation

* Management of laboratory, documentation and follow up

Doctors Office Center, Lynbrook & Shirley, New York

Office Administrator, 10/92-9/94

* Manager of all office operations

* Assist all staff with medical procedures

* Administer Immunizations and medications

* Diabetic Teaching

* Pediatric patient care

* Assist Physician with sigmoidoscopies

Education

Mid Suffolk School of Practical Nursing

Licensed Practical Nurse, August 1992 Graduate

American Heart Association

BLS Certification

Education Direct

Fitness and Nutrition Diploma

14 instruction lessons on human anatomy, injury prevention,

nutrition, stress

management, designing a conditioning/fitness program,

exercise testing and

evaluation, leadership skills, and business practices.

Penn & Foster Education Direct

Legal Nurse Consultant

Course emphasis:

The American Justice System

Evidence Law

Legal Research

Personal Injury and Medical Malpractice Law

Criminal Law

Trial preparation

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