Resume

Entry Level Network Admistrator/Software Specialist

Location:

Lemont Furnace, PA, 15456

Posted:

January 27, 2013

Contact this candidate

Resume:

James Isler

*** ***** **

Lemont Furnace, PA ****6

724-***-****

Email: abn4dt@r.postjobfree.com

Targeting Entry-Level Helpdesk Positions

Laurel Business Institute graduate offering a strong academic background in IT combined with excellent internship and work-study experience as a helpdesk analyst and network troubleshooting.

Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

Objective

To begin a career in the field of Information Technology and continue to learn from management while staying focused on my goals of career advancement.

Education

Laurel Business Institute Uniontown, PA

Dual major in Network Administration and Computer Software September 2010, September 2012

Specialized Associates Degree in Network Administration & Security

Specialized Associates Degree Computer Software

GPA 3.9

Laurel Business Institute–Uniontown, PA

Work-Study/ Intern July 2011, May 2012

Provide networking/desktop support and perform system mainframe and account maintenance tasks. Continue to earn commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty. Handled system crashes, slow-downs and data recoveries. Remapped the entire school, set up new computer systems, loaded and setup Windows Server 2008/Novell Server, installed required software, and documented every switch, patch panel, and router in use at Laurel Business Institute. Responsible for the timely documentation, escalation (if appropriate), and closure of trouble tickets. Named lead intern (October 2011). Setup and executed orientation for 1,900 Jr high school students from local schools (October 2011).

Creative Computer Concepts

Intern PC troubleshooting and repair customer helpdesk. July 2012, August 2012

Work History

Floor Industry Contractors Uniontown, PA

Laborer April 2010 October 2010

Stripped and waxed floors, ran equipment, and general floor care

Interacted with customers, and management regularly

D&J Lawn Kare Lemont Furnace, PA

Owner/Laborer May 2003 February 2010

General lawn care

Created contracts

Met with customers

Quoted job estimates

Relevant Courses

Windows Server 2008

Microsoft Power Point 2007

Microsoft Word 2007

Access

PC Repair

Intro To Networks

LAN IT Support

Intro to Operating Systems (OS)

Novell Server

Computer Forensics

Disaster Recovery/Security

Website Technology

Microsoft Excel

Basic Powershell

IT Skills

Operating Systems

Windows XP

Windows Vista

Windows 7

Mac OS-X Snow Leopard

Windows Server 2008

Novell Server 6.0/6.5

Strengths

Great problem solver

Work well in groups and individually

Quick learner

Good listener

Adept in public speaking

Memberships and Awards

President of Laurel Business Institute chapter of P.B.L.(PHI BETA LAMBDA)

1st place Network Design and1st place Desktop Publishing at state P.B.L. conference 2012

2nd place Network Design at P.B.L national conference

Student of the month August, 2012

NET+ Certified

A+ Certified

Dean’s List through six semesters

References available upon request

James Isler

424 First St

Lemont Furnace, PA 15456

724-***-****

Email abn4dt@r.postjobfree.com

Reference Sheet

Jo Anna Meese/Network Administrator-Laurel Business Institute