Sales Management

Andrew Barlow

** ***** ******* ** *** *T*

Cell: 403-***-****

E-mail: abn46t@r.postjobfree.com

Highlights of Qualifications:

. Membership in Supply Chain Management Association of Canada (SCMP

aka CPP)

. Post-secondary training in management, marketing, human resources,

basic accounting, and ethics.

. Excellent teamwork and communication skills (written, verbal and

public speaking)

. Strong time management skills; successfully meet deadlines and

balance work, education, and personal roles while maintaining

positive relationships with all involved

. Responsible and professional in demeanor; committed to excellence in

performance

. Proven research, analytical, and problem solving skills

Education and Training:

Purchasing Management Association of Canada

Professional Purchasing Certificate

Fall 2014

2nd Year

Bachelor of Management -General Management Degree June 2008

University of Lethbridge, Lethbridge, AB

- Introduction of new products in competitive market places

- Repositioning of products in the decline stage of the product life

cycle

- Advertising and Promotions - Know how to advertise and promote new

product

- International skills, how to conduct business outside N. America

Mentorship Program University of Lethbridge

- Teamed up with marketing professional in oil and gas

- Gained knowledge and experience in day to day operations

- Realized what is expected in a professional setting.

Hotel and Restaurant Management Diploma

2003- 2005

Southern Alberta Institute of Technology, Calgary, AB

-Gained skills in the following areas

- Event management

- Understanding financial statements

- Pricing new product competitively

Work Experience:

Sales Support Specialist Apr

2011- Present

SMART Technologies - Calgary, AB

. Provided telephone, email and chat support to SMART's resellers

. Reviewed and followed up on applications for funds and price

protection

. Tracked sales, equipment, and subscriptions

. Entered call data and the client relationship management (CRM)

database

. Provided data conferencing with remote resellers and distributors

and SMART staff at a distance

. Initiated, implemented, and administered support for customized

support projects and programs that aided in channel knowledge and

sales of SMART products

. Established strong relationships with a reseller and distributor

channel

. Arranged new reseller support staff orientation and training

. Represented reseller support on cross-functional teams

Lead Generator (General Marketing)

Nov 2010-Apr 2011

Canon Canada- Business Solutions Division

. Cold called list of commercial accounts to look for potential sales

. Maintained balance of appointments for different sales reps

. Followed up on previous sales calls and meetings to ensure

effectiveness.

Gaucho/Server Mar

2010- Present

Bolero (Brazilian Steak House)

. Ensured variety of meats were delivered to table

. Brought special requests for individual tables

Account Manager Jan

2010-May 2010

Segue Systems- Xerox

. Point of contact for current customers regarding their Xerox

equipment

. Built new business through cold calling, and prospecting new

business

. Maintained solid relationships with current and competitive

accounts to gain referrals

. Constantly learned product knowledge and how new technology could

benefit my clients

. Ensured clients had best equipment to fit their needs with out

jeopardizing their future business outlook

. Managed my time to ensure proper coverage for clients while still

completing my day to day tasks important for me to be successful

. Acknowledged proper resources and specialists to assist in closing

deals and maintaining accounts with clients

Inside Sales Support and Service Renewal Coordinator

July 2008-Jan 2009

Long View Systems - Calgary AB

. Established a system for easier tracking of marketing dollars being

spent.

. Maintained market development funds allowing Long View Systems to

reclaim over $70 000.

. Maintained an active spread sheet for a 30, 60, 90 day service

renewal funnel to ensure Long View did not lose any opportunities

. Supported other team members in their activities, by learning new

processes to help both them and Long View to carry through on their

business obligations

. Completed professional quotes to send to customers on behalf of

Account Managers

. Answered questions from existing clients and fellow employees

regarding different accounts and service levels.

Guest Services Impact Trainer Aug 2008

Hyatt Regency - Calgary, AB

. Trained all employees within the department on new standards

introduced

. Forwarded information on shift changes to staff, so the department

ran smoothly

. Communicated with management with who needed to be trained and who

had completed training; planned and delivered training programs

promptly

Achievement:

- March 2007 WOW Winner (Employee of the Month)

Doorman/Valet - Calgary, AB

Nov 2004 - Dec 2009

. Ambassador of the hotel, first impression of hotel is communicated

through doorman/valet

. Trusted with customer cars, some valuing 100+ thousand dollars

. Kept hotel safe from unwanted intruders

. Organized and maintained parking for the hotel to ensure guests had

safe and available parking

References: Available upon request

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