Customer Service Sales

Carolyn D. Romero

**** *. **** ******

Ontario, CA 91764

Mobile: 323-***-****

Email:abn45h@r.postjobfree.com

Objective:

Obtain a career within an organization that is both challenging

and rewarding where my skills and previous work experience can be

utilized to their fullest potential to support the growth and

profitability of an organization.

Administrative:

Data Entry 8000 kpm

Attention to detail

Filemaker Pro

Excel 07

Excellent phone etiquette

Outlook 07

QuickBooks -Retail

Strong customer service

Switchboard/PBX Phones

Typing 63 WPM

Word 07

Work Experience:

Aria Bridesmaids, LLC 04/2004- 07/2012

Hi Volume Data Entry, Invoicing,

Charge accounts thru Authorize.Net Online

Invoiced QuickBooks

Shipped UPS Worldwide

Handled all Customer Service for all three showrooms

locations, responded to and followed up with customers

email requests or issues

Increased company sales by booking and working with clients

for potential orders

Managed inventory list for showroom, organized, updated

dresses and pricing

Los Angeles Educational Partnership 10/1998-06/2003

Worked with 10 Educational Programs for Workshop, Meetings,

Retreats, and Major Events

Handled Event Invites, RSVP, Created and updated Database by

Event 10 - 450 attendees

Handled site location, vendor relations, caterer, programs,

agendas, set up, seating, and all other special

necessities needed for VIPs

Ordered all gifts, trophies, awards through personal contacts

for wholesale pricing

Supervised high school interns to assist with administration

Managed remodel of company library

Responsible for all travel, lodging, car rentals, conference

registration logistics

Worked with BOD and Executive Board Meetings

Barbara Boyle and Associates 11/1993 - 06/1997

Manufactures representative for over 15 Housewares, Linens,

Tabletop, Home d cor, cookware and cutlery

Handled all customer service inquiries, issues, orders placed

and pricing, for 15 manufactures

Ordered all showroom samples

Kept inventory of all samples and invoiced

Maintained showroom to display current products, as well as

pulling discontinued items, packing and shipping back to

companies

Worked two major houseware trade shows a year in January and

July

Worked LA Convention Center for various manufactures

Customer service for each manufacturer; handled all floor

sales to buyers and Interior designers.

Education:

Garfield Community College 02/2012 - 07/2012

Account Clerk I, Excel, Advance Typing

Franklin Career College 01/2010 -

05/2010

Medical Coding and Billing - Diploma

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