Customer Service Technician

LUIS M. JARA

**** **** ******* *****, *********, NV 89012

702-***-**** abn3rt@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

More than 4 years experience in the US Army as a Radar Operator and

Communications Technician. Coached, trained and evaluated performance of

eight staff. Skilled in food handling, and knowledgeable of food safety

procedures. Able to follow strict instruction and also creatively produce

variety of recipes to satisfy customer needs. Current Department of

Defense SECRET Security Clearance. Bilingual in English/Spanish.

Exceptional Customer Service Leadership and Peer Training

Safety/Risk Management

Kitchen Management Teamwork, Communication Skills

Task Scheduling/Completion

Flexibility and Creativity Decision-Making Skills

Inventory/Quality Control[pic]

PROFESSIONAL EXPERIENCE

Radar Operator, U.S. Army, Fort Carson, CO

8/2008 - Present

. Served as Senior Radar Operator and Communication Technician supervising

a section of up to 20 military personnel

. Maintained and repaired Firefinder Q36/37 Mobile Radar System valued at

over $1 billion, ensuring full compliance with US Army standards

. Trained 6 Radar Technicians on accurate detecting, tracking, and target

acquisition, and on incoming hostile and friendly fire

. Ensured personnel received proper training in handling radar and

communications equipment resulting in certification rates of 100% of

staff

. Coordinated and supervised installation of wire and radio communication

equipment for quality operation of voice and digital networks

. Briefed Army leadership on Intelligence findings to recognize patterns

of aggression and to prevent future occurrences of hostile incidents

. Received Army Commendation Medal for excellence in providing perimeter

security for over 800 personnel on a secured operating base in support

of Operations Iraqi Freedom and New Dawn

Radar Test Technician, Raytheon, Yuma, AZ

5/2012 - 7/2012

. Specially selected to work 72-hour flexible shifts while maintaining

100% productivity to meet or exceed company standards testing new radar

equipment

. Planned and scheduled all shifts for 8 personnel on a rotating 24-hour

basis

. Facilitated and supervised personnel on all radar equipment assembly,

emplacement, and disassembly

Crew Member, Personal Catering, McDonalds, Henderson, NV

8/2006 - 8/2008

. Received high praise from casino Executive Chef for exceptional culinary

skills

. Coordinated and hosted all family holiday events for groups up to 30

people; prepared and executed all phases of production in a timely

manner including menu planning, setup, serving, and cleanup

. Enforced all safety procedures and food handling sanitation precautions

EDUCATION AND TRAINING

V Credit recommendation (9 hours) from the American Council on Education

V Business Management, Bachelor of Arts, American Military University (18

hours)

V Combat Lifesaver Course, U.S. Army, Fort Carson, CO 2011

V Certificate, Field Artillery Firefinder Radar Operator, U.S. Army, Fort

Sill, OK 2008

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