Customer Service Manager
Resume:
Stacey Darlin
*** ****** *****, ******* ****** **482
(C) 903-***-**** (E) *****************@*****.***
Career Overview
Objective: Dedicated customer service representative
motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Courteous demeanor Large cash/check deposits expert
Energetic work attitude Inventory control familiarity
Customer service expert Invoice processing
Accomplishments
Customer Service
Researched, calmed and rapidly resolved customer conflicts.
Customer Interface
Greeted customers upon entrance and handled all cash and credit
transactions.
Assisted customers over the phone regarding reservations and any other
assistance needed.
Won Lighthouse award for Hampton Inn for being outstanding hotel.
Work History
March 2010- April 2012 Hampton Inn- General Manager
Daily Hotel paperwork
Hiring/Firing of employees
Payroll
Accounts Receivable
Accounts Payable
Monthly Inventory
May 2008- M arch 2010 M&F Western Products- Customer Service Rep
Placed product orders for customers over the phone
Handled larger corporate account orders sent in
April 2007- May 2008 Holiday Inn Express- General Manager
Daily Hotel paperwork
Hiring/Firing of employees
Accounts Receivable
Accounts Payable
Monthly Inventory
February 2005- April 2007 M&F Western Products- Customer Service Rep
Placed product orders for customers over the phone
Handled larger corporate account orders sent in
Educational Background
Sulphur Springs High School- Graduated 1999
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