Customer Service Sales

ALEJANDRO RODRIGUEZ MEDINA

**** ******* **. ******* ****, IN 46590 787-***-**** **********@*****.***

SUMMARY

Resourceful entry-level science professional consistently recognized as a leader for improving business operations and

efficiency, building and maintaining relationships, accelerate performance, and sustain strategic flexibility. Qualifications

include:

• Extensive experience working directly with customers and clients.

• Working knowledge of USP, FDA, EPA, and State regulatory requirements.

• Inventory control and planning.

• Fluent in Spanish and English.

EDUCATION

Inter-American University of Puerto Rico, Rio Piedras, P.R.

Bachelors of Science (BS), Biology, (2001-09), Cumulative GPA 2.55

Founding Member and Leadership Chair - Microbiology Students Association of U.I.P.R.

EXPERIENCE

Suncoast Movies/Spec’s Music (Trans World Entertainment Company), San Juan, P.R.

Cashier/ Sales Associate (2007 – 2013)

Responsibilities: Cash register transactions. Customer service, helping out customers with they questions, making

recommendations on products, and also serving as a sales man. Some loss prevention work as we are to scan the store

every 3 hours to verify inventory is in place.

U.I.P.R.- Metro Campus, San Juan, P.R.

Researcher (2008 – 2009)

“Estudio sobre la intrusión de Ruido en dos Reservas Naturales de la Costa Norte de P.R.” (Study ofEnvironmental Noise

Pollution in Natural Reserves across the North Coast of Puerto Rico.)

Sponsored by the Environmental Quality Board of P.R., Department of Natural Resources, and the Conservation Trust of

P.R.

Responsibilities: Assisted a Master's Degree student in the collection and analysis of field data from the project.

Achievements: Inter-American University of Puerto Rico Metropolitan Campus 2006, founding member and Vocal of

the new Microbiology Association of Students of I.U.P.R. This revived the long lost organization of this branch of

biology. The group brought back interest in micro biology in the university, causing larger groups of students to get

interested in microbiology again, thus opening more classes in the Natural Science Department of said campus. The

group also helped in a lot of fundraising for special causes, raising these funds to help organizations such as the Red

Cross and foster homes among others.

Supermercados Amigo (Walmart, Inc.), Guaynabo, P.R.

Sales Associate (2002 – 2007)

Responsibilities: As a bagger the tasks were to help customers order, pack, and deliver their groceries. As a cashier work

with purchases, exchanges, and returns of customers. Settle cash registers when done and keep the front end area clean

and organized. As a merchandizer, receive, sort, and organize stock. Once received and organized, sort in carts by

different areas and proceed to re-stock the store.

TECHNICAL QUALIFICATIONS

Scientific: Handling of laboratory research equipment, including, but not limited to, biology, microbiology, chemistry,

and physics. Handling of equipment such as sonometers, autoclave, pH meters, among others. United States

Pharmacopeia, EPA, FDA, cGMP, cGDP, cGLP, QSR. Scientific research.

Software Applications: MSOffice, Adobe, Windows OS, Macintosh OS, MS Project

CERTIFICATIONS

Puerto Rico Department of Sports and Recreation, San Juan, PR - Personal Trainer License - Boxing (2011)

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