Customer Service Real Estate

Jared Neuenschwander

**** **** ***** *****, ********, OH 43081

Phone: 419-***-**** Email: ******@*****.***

OBJECTIVE

Highly motivated, innovative individual with a consistent history of

exceeding goals seeking a challenging leasing position with The Pines

at Tuttle Crossing.

EDUCATION

Columbus State Community College, Columbus, Ohio

Associates of Arts 2011- Present

Northwest State Community College, Archbold, Ohio

Real Estate Agent License, 2004-2005, 2007-2008

Bowling Green State University, Bowling Green, Ohio

Attended: 2005-2006

PROFESSIONALE

XPERIENCE JP Morgan Chase, Columbus, Ohio

Risk Operations Analyst, October 2011- Present

Interacting with frustrated customers and successfully conveying the

fact that we are both on the same team.

Preventing losses resulting from high-risk and fraudulent transactions

by having an in depth understanding of institutional and federal

banking regulations.

Training colleagues on new and updated procedures.

Subject matter expert that management turns to when they need

questions answered.

Fiserv (CheckFree Legacy), Dublin, Ohio

Customer Solution Associate/Chargeback Specialist, July 2010- October

2011

Compiled client documentation for fraud and non-fraud disputes.

Implemented a new procedure to effectively eliminate analyst error.

Provided superior customer service to ensure a high quality experience

for clients.

Presented products to clients to improve their financial experience.

Nissan North, Columbus, Ohio

Sales Consultant, 2009-2010

Cultivated instant rapport to make the experience comfortable

Responded to internet inquiries in regards to automobiles

Attracting internet shoppers to the dealership

Built and maintained key client relationships

Corresponded to sales calls and scheduling appointments

Wells Bowen Realty, Wauseon, Ohio

Real Estate Agent, 2008-2009

Communicated and understand the needs of clients

Translated the needs of clients into an effective solution

Maintained a working knowledge of the current local market conditions

QUALIFICATION Strong interpersonal and communication skills

S Detail oriented

Team-oriented

Excellent attendance and punctuality

Organized and hardworking

Ability to problem solve independently

Ability to seek help from colleagues when needed

REFERENCES Available upon request.

Contact this candidate