Jacqueline Ayala

**** ****** ** #*

Rancho Cucamonga, CA 91730

818-***-****/ abn3h1@r.postjobfree.com

Objective:

My objective is to obtain a position in the field of Business which will higher my skills and help me in the near future be successful in the career I' am pursuing. As a Customer Service Representative with Management Skills and Data Entry Level I'm looking for an organization that will let me utilize my experience to its full potential.

Education: Las Vegas College

Business Administration

• Computer Applications.

• Strategies for Success.

• Principles of Accounting I.

• Principles of Accounting II

• Intro Business Enterprise.

• Environmental Science.

• Strategic Planning For Business.

• Oral Communications.

Work Experience:

Live Nation/Ticketmaster

Chargeback Analyst 04/2012 to 12/2012 Los Angeles, CA

Performing Data Entry in Access, updating Future Events from Chargebacks into Access, Updating Chargebacks documents through Visa Payment Tech, Master Card & American Express. Helping Supervisor with any Data Entry needed.

TRS Home Furnishing / RAC Acceptance

Customer Service Rep/Assistant Sales Manager 07/2010 to 03/2012 Las Vegas, NV

Cash Drawer Management, Performing Clerical Tasks Such As Explaining in House Program, Typing Contracts and Explaining Lease Agreements, Collection Calling, Filling New Accounts, Record Keeping, Answering Multiple Phone Lines, Verifying and Maintain Customers Files/Accounts, Verify Customers are Up to Date, Follow up on Lease Purchase and Sales Orders, Answer Basic Customers Inquiries and Research Account Information, Making Bank Deposits.

1Stop Check Cashing & Payday & Title Loans

Customer Service Representative 03/2010 to 6/2010 Phoenix, AZ

Check Cashing / Payday & Title Loans. Cash Handling / Customer Service, Daily Tasks: Courtesy Calls For Payday & Title Loans Due The Next Business Day.

Pls Check Cashers

Customer Service Representative 12/2009 to 03/2010 Phoenix, AZ

Check cashing/ Cash Handling/ Sales Assistance

Money Tree

Teller 11/2007 to 09/2009 Las Vegas, NV

Check Cashing / Payday & Business Loans/ Cash Handling/ Answering Multiple Phone Lines/ Western Union & Money Order Inquiries, Daily Task Such As Audits: Check If Daily Cashed Checks Were Cashed At Correct Percentage. Check If Loan Agreements Were Properly Sign.

HMS HOST

Hostess 01/2006 to 11/2007 Las Vegas, NV

Greet and Seat Customers, Announce Daily Special & Make Small Conversation, Making Daily Seating Chart For Servers, Cleaning Tables In Spare Time, Multi-Tasking in Helping Servers and Running Food.

Aladdin Casino

Barista 02/2005 to 08/2005 Las Vegas, NV

Cash Handling, Making Coffee.

Blockbuster

Cashier/Sales Associate 09/2003 to 01/2005 Los Angeles, CA

Cash Handling, Video Filing, Sale Merchandise.

Universal Studios Hollywood

Food Attendant/Supervisor 03/2002 to 08/2003 North Hollywood, CA

Cashier/ Food Distributor/ Supervisor Duties: Opening & Closing Kiosk, Money Handling, Inventory Management, Scheduling.

Skills:

Bi-Lingual - English/Spanish, Excellent Speaking & Writing Communication Skills

Friendly, Outgoing, Well Organized.

10yrs Customer Service Experience, 10yrs of Cash Handling, Management Skills, Collection Call Experience, Answering Multiple Phone Lines/ Great Listener, Ability to Multi-task In A Fast Paced Changing Environmental, Learn Quickly & Take Directions, Excellent Strong Computer Skills Such As Word, Excel, Access, Outlook, Power Point.

Contact this candidate