KRISTOPHER NICKLAUS KEENE

**** ******* *** ****

RALEIGH, NC 27615

PHONE 336-***-****

EMAIL- abn3cn@r.postjobfree.com

EDUCATION

Elon University, Elon, NC

Bachelor’s Degree

**** - ****

Major – Business Administration – Management

Minor – Psychology

WORK HISTORY

July 2012-

ACCIDENT AND HEALTH OR SICKNESS AGENT

October 2012

American Family Life Assurance Company or Columbus (AFLAC), Raleigh, NC

Developing and Implementing Strategies for New Business Growth

Promoting and Upholding a Positive Image and Culture of

American Family Life Assurance Company of Columbus

Service and Assisted Existing Accounts/ Policy Holders

SERVICE AND BEVERAGE MANAGER

August 2011-July

Outback Steakhouse, Sumter, SC

2012

Organizing, tracking, allocating resources

Training and communicating sales initiatives, business objectives,

job obligations, job performance analysis and feedback.

Developed Business action plans to effect Profit and Loss, Training/ Hiring

Developing staff, Driving Sales, allocating resources, supply chains for operating supplies

Customer service communication and response

FLOAT MANAGER

June 2010-August 2011

Outback Steakhouse, Carolinas

Documenting and Analyzing the productivity and abilities of each store

Training and communicating sales initiatives, business objectives,

job obligations, job performance analysis and feedback.

Nightly motivation and contests to enhance/ meet sales and/or objectives

Customer service communication and response

ASSISTANT MANAGER/ BARTENDER

2007-

Outback Steakhouse, Winston, NC

2010

SERVER

2005-2007

Outback Steakhouse, Winston-Salem, NC

2002-

Outback Steakhouse, Burlington, NC

2005

Applebee’s Bar & Grill, Winston-Salem, NC

Summer of 2002

PRO SHOP ASSISTANT (Part-Time)

2000-2002 Stoney Creek Country Club, Gibsonville, NC

Assisted senior pro-shop staff with daily tasks

Clean and service golf carts

Operate tractors and other small machinery

1995 to

ASSISTANT MANAGER (Summer Break Job)

2001

Marty Keene’s Family Golf World, Williston, VT

Lead role in food service operation (preparing, cooking and serving)

Supervise junior staff

Assist and sell golf equipment to customers

Teach golf to children 17 and under

Operate and close out cash and credit machines

SPECIAL SKILLS

Proficient in Word, Excel, Works, PowerPoint and Cash Register use

Leadership, communication, performance analysis, planning

Customer service skills, Active Listening, Problem Resolution, Genuine Concern/ Empathy

Certified Accident and Health or Sickness Insurance Agent

HONORS & ACTIVITIES

Pi Kappa Phi Fraternity founding member/ fundraiser, including volunteer for the Chrysler Classic at Greensboro

Volunteer Service with Andrew’s Elementary, PUSH America, Juvenile Diabetes Research Foundation International, Fundraising

with Outback Steakhouse for Young Life, Walter Williams High School, Times News Daily.

Have personally been awarded Outbacker of the month, Outbacker of the year.

Performed as a second in charge of Outback Store with second Highest Total Controllable Income in the history

of all stores In North and South Carolina

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