Customer Service Manager

Stacie Siegel

***** ***** ***** *********, ** *6335

Cell: 814-***-****

********@*******.***

Summary

GOAL: Multi-Faceted Individual with Enthusiasm, Dedication, & Demonstrated Capabilities in Education, Office/Computer Skills, and Customer Service.

Core Qualifications

? Microsoft Word, Excel, & Power Point; Adobe Illustrator CS4

? Experience working in Diverse Environment

? Computer Proficient

? Interactive Activities

? Attention to Detail

? MA Education & Expertise in Curriculum

? Leader & Team Player

? Effective Time Management

? Communication Skills

? Active and Engaging

? Manages Tasks Effectively

Achievements

Income Tax Preparer at John Siegel, CPA

*Help to Reconcile Bank Accounts

*Prepare W2s & Income Tax Returns for Clients

Part-Time Tutor at Huntington Learning Center

*Training in the Huntington Methods & Programs

*Helped students in Reading, Math, & Study Skills skills both individually & on the floor

*Performed other tasks as needed: helping pull, put back materials, and copies of pre & post tests

Curriculum Design at Alpha Academy

? Team Building, Leadership, & Communication

? Created collaborative classroom experience through differentiated instruction and working together with classroom teachers

? Technology Integration & Student Motivation

? Curriculum Development

? Tailored educational curriculum to students with range of learning styles, disabilities, strengths, and weaknesses.

Education & Program Management at Sylvan Learning Center

? Administered Diagnostic Tests, Managed & updated individual Student Program, incorporating technology with level curriculum for greater learning opportunities.

? Student Motivation & Parent Communication

Professional Experience

Income Tax Preparer (Flexible Schedule)

January 2013- Present (Apr 2013)

John Siegel- 1041 Hemlock Street/ Meadville, PA 16335

Part-Time Tutor

May 2012 to December 2012

Huntington Learning Center- 2545 Ravenhill Avenue/ Fayetteville, NC 910-***-****

2nd Grade Teacher & Resource Specialist

August 2005 to June 2011

Alpha Academy– 1906 Morganton Rd/Fayetteville, NC

Eugene Slocum 910-***-**** & 910-***-****

Director of Education

Jan. 2004-March 2005

Sylvan Learning Center– 2512 A-B Fayetteville Rd/Lumberton, NC 910-***-****

Program Manager

March 2003- December 2004

Sylvan Learning Center- 2915 Raeford Rd. Suite 103/Fayetteville, NC

Deena Bryant 910-***-****

Education and Training

NYIP (New York Institute of Photography) - Beginning May 2012 until Present Time

New York: To provide myself with training on how to become an amateur or even professional photographer

which may be pursued in my spare time.

Penn Foster 2010

Foster, Scranton, PA

Computer Graphic Design (Adobe Illustrator CS4)

*Life-long learner- wanted to provide myself with new knowledge and skills

West Virginia University 2001

Morgantown, WV

Bachelor of Arts in Multidisciplinary Studies

? Shows well roundedness with diversified knowledge & abilities

West Virginia University 2001

Morgantown, WV

Master of Arts in Elementary Education & 5-9 Social Studies

Certifications

*NC Teacher Certificate, current

References

*Audretta vonNahme *Margaret Kelledy *Maureen LaChance

Former 1st Grade, Alpha Former K Teacher, Alpha Middle Reading, Alpha

Alaska: 910-***-**** Morgantown, WV: 910-***-**** Raeford, NC: 910-568- 4761

Contact this candidate