Customer Service Human Resources
Resume:
Christina Crofutt
**** **** **** *******, **, ***14 814-***-****
****************@*****.***
PERSONAL PROFILE
Currently, I am reaching to achieve my career goal. I enjoy working with people and would like a position where I can grow with a company.
EDUCATION
Bachelor of Business Administration: Human Resources November 2012
American InterContinental University Hoffman Estates, IL
Associate of Arts in Business Administration 2011
American InterContinental University Hoffman Estates, IL
Associates Computer Medical Office 1999
Apollo College Phoenix, AZ
Retail Sales Associate Training 1993
Phoenix Job Corp Phoenix, Arizona
PROFESSIONAL EXPERIENCE
Soft lines Cashier 5/15/2010 to 8/18/2012
Sears Holding Cranberry, PA
• Responsible for Credits
• Refunds and ringing out customers.
• Solving Customer complaints.
• Responsible for maintaining area clean and neat.
• Counting money in the cash drawers to make sure correct amount at start and end of shift.
• Responsible for answering phone calls of customer to provide information regarding products.
• Various other duties as assigned and requested.
Jewelry Associate Stand in
• Opening and closing of Jewelry area.
• Putting jewelry away, counting jewelry pre-shift and after.
• Selling jewelry and care plans to customers.
Cashier/Trainer 10/08 to 01/10
7-11/ Handee Marts Clarion, PA
• Checked customers out in convenience store setting.
• Responsible for maintain clean and neat store.
• Training of new associates.
• Counting money in the cash drawers to make sure correct amount at start and end of shift.
• Responsible for answering phone calls of customer to provide information regarding products.
• Various other duties as assigned and requested.
Cashier/Cook 4/08-10/08
Frosty Freeze Brookville, PA
• Checked customers out.
• Cooked food and made ice cream to order.
Responsible for maintain clean and neat store.
• Training of new associates.
• Counting money in the cash drawers to make sure correct amount at start and end of shift.
• Responsible for answering phone calls of customer to provide information regarding products.
• Various other duties as assigned and requested.
• This was a seasonal position.
Senior Meter Associate 10/02-07/05
Ikon Office Solutions Tempe, AZ
• Calling customers for current meter readings on office machines.
• Special Accounts associate.
• Worked on accounts that were top accounts to maintain good customer service and contact.
• Scheduled customers office machines for maintenance.
Senior Accounts Customer Service
Major accounts associate
• Answered incoming service calls to schedule and dispatch technicians to customers businesses for machine maintenance.
• Training of new associates.
Office Manager 10/92-03/96
The Complete Auto Shop Phoenix, AZ
• Responsible for maintaining customer information
• Filing
• Making estimates on vehicles coming in for service.
• Maintaining office supplies in office.
• Accounts payable and receivables.
• Running of all office equipment including: computer, printer, fax machine.
• Customer Service.
Internship
Medical Front Office Secretary 08/98-04/99
The Phoenix Shanti Group Phoenix, AZ
• Customer Service.
• Maintaining customer accounts.
• Scheduling appointments.
• Medical billing and regulation coding.
• This was a learning experience. The Phoenix Shanti Group was an AIDS and HIV treatment and counseling center.
Contact this candidate