Civil Engineering Development

Education

University of Massachusetts Amherst, Isenberg School of Management

Master of Business Administration (MBA) 3.8 GPA Candidate, May 2014

• Concentrations: Accounting and Finance

• Six Sigma Yellow Belt Training (2012)

• Net Impact, Board Fellowship Member at Amherst for a Better Chance

• Relevant Courses: Financial and Managerial Accounting for Decision

M a kers, Bus iness Data Analysi s, Mana geri al Economics

Del Valle University, School of Engineering

Bachelor of Science; Civil Engineering; Guatemala, GT December 2011

•Minor in Social Sciences

•Editor of the Students’ Union Magazine (2009)

•Received Del Valle Foundation Scholarship (2007 and 2008)

•Relevant Courses: Economics, Financial Engineering

Experience

TELUS International; Business Transformation and Development Operations December 2011 – August 2012

Financial, operational and organizational transformation through in-house development consulting. Projects with an impact

on over 15,000 employees across North America, Asia and South America.

Business Project Developer Guatemala, GT

• Coordinated all training and marketing aspects of internal SAP implementation for the accounting and

finance departments with a team of two knowledge base developers under my supervision.

• Researched and created cost-impact analysis tools to allocate $500,000 worth of learning initiatives.

• Developed best practice guidelines and standard operations procedures to monitor performance.

• Managed global executive projects concerned with revenue and productive hour forecasting.

• Edited and wrote the department’s quarterly newsletter for company executives.

Optimum Professional Center; General Management Team

Responsible for creation of system and tools, client support, research and business development.

Director of Entrepreneurship Guatemala, GT January 2010 – November 2011

• Produced and facilitated training programs for team of 50, including new hires.

• Prepared and presented new/potential services that increased profits by 22%.

• Developed and managed the company’s database.

Sworn Translation Professor Guatemala, GT April 2008 – December 2009

• Supervised, trained and evaluated students regarding sworn translation and other ethical topics.

• Created and edited company copyrighted educational material.

• Assisted professors with creation and development of syllabi for potential new language courses.

• Attended a Pedagogy and Andragogy Program.

Suministros e Ingeniería; Financial Consulting December 2009 – December 2010

Financial assistance for business development projects supervised by senior firm consultants.

Junior Financial Assistant Guatemala, GT

• Prepared and maintained accounting and financial statements, budget comparisons, forecasting and sales

reports.

Del Valle University; Public Relations January 2007 – November 2009

Bachelor of Science in Civil Engineering orientation sessions coordination.

Public Relations Representative Guatemala GT

• Guided tours and information sessions for prospective students.

• Translated office material for international students.

Rafael Landívar University; Planning Division October 2006 – December 2006

Project planning assisting and data analysis with statistics software.

Intern Guatemala, GT

• Confirmed internal programming controls were met for all engagements.

Skills

Computer: Microsoft Office Suite, Mathcad, SAP 2000, Google Apps for Business, C++, Python, Pascal, Dropbox, Prezi, Adobe

InDesign, Illustrator, Captivate, After Effects, Camtasia, Audacity, Clocking IT, Zoiper, MASTAN v.2, RISA for Civil Engineers.

Language: Fluent in Spanish; High intermediate in German; Low intermediate in Dutch.

Community Service: Marketing Chair at Net Impact Umass Chapter 2013. Initiated and taught at “Education for a Better

Tomorrow”, volunteer education for company workers.

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