Kirsty Smart

** ******* ****, **********, **********, B31 1QH

079********

abn2zm@r.postjobfree.com

PROFILE

I am a conscientious, hardworking, loyal and reliable individual, who enjoys a challenge.

Having previous experience in retail customer service and hospitality I am skilled in I.T and I

am computer literate and have many skills to offer a prospective employer. I always achieve

the highest standard in any task I do as well an continuously improving upon the skills that I

possess currently. I adapt well to change, am flexible in my approach to duties, have a keen

knowledge to continue learning new things and have a positive attitude towards work and life

in general.

SKILLS AND EXPERIENCE

Building and maintaining customer relationships with all age groups complying with

the data protection acts

Excellent oral and written communications

Ability to work within targetted times and under pressure

Knowledge to assess and recognise customer needs to help them receive the best

customer service

CAREER HISTORY

Medical Advisor

Horton Pharmacy- September 2008- November 2012

My responsibilities within this job included:

Taking prescriptions and giving out prescriptions to patients sticking to data protection

guidelines on a daily basis

Use of computer and IT pharmacy programmes for dispensing item labels and

reordering of medical stocks and supplies everyday

Till operation including cash and card payments, cashing up and banking.

Excellent customer service on a daily basis getting to know all patients and building

relationships

Purchasing of stock through sales representatives on a 4-6 week rotation and

promoting all new stock in the correct manner

Fashion sales assistant

Hypnotic Ltd- January 2008-August 2008

Dealing with customer queries and complaints in a professional manner

Providing excellent customer service at all times

Stock replenishment and rotation

Till operation and cash handling

General housekeeping

Inputting data for new stock orders

Sales assistant

Argos Ltd - October 2006- January 2008

Ordering and picking stock from instore warehouse

Till operation and cash handling

Providing excellent customer service and housekeeping

Promoting sales and reading all exemplary guarntees

Work to reach daily sales targets professionally

Answering and inputting returns orders and complaints in a timely fashion

EDUCATION AND QUALIFICATIONS

Enrolled on to a NPA pharmacy counter assistant course to ensure knowledge of

counter medication and pharmacy interactions.

Bournville College

Hairdressing NVQ level 2

Bournville School and Sixth Form

Gcse grades

English Language- B

English Literature- C

Mathematics- B

Double Award Science- B

Child Development- C

Information Technology - BTEC National Diploma, Distinction

Health and Social Care- C

INTERESTS

I am a really outgoing and social person and when the oppurtunity arises at home I

enjoy indulging in my passion for cooking and hosting dinner parties. I really enjoy

spending time with my family and friends doing lots of outdoor activities in my spare

time.

References available upon Interview

Contact this candidate