Vadim Trubkin
Cell Phone Number 858-***-****
***** ******* **, *** *****, CA 92126
abn2my@r.postjobfree.com
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QUALIFICATIONS SUMMARY
Six years of hospitality and customer service experience
Ability to work in a fast-paced environment
Very good organizational and time management skills
Excellent communication and interpersonal skills
Ability to deal with many types of personalities and problems which arise in course of
business
Great communication skills, responsible, flexible, well organized, creative, able to
work under pressure, confident
PROFESSIONAL EXPERIENCE(Republic of Moldova)
March 2011- Hotel"Best Western Plus Flowers"(after rebranding) - Administrator -
Receptionist
-Checked in and out guests
-Hands-on experience in computing bill, collecting payment and making change
-Prepare and provide financial reports to the General Manager
-In-depth knowledge of using computers and basic workplace equipment including fax
machine, photo copier and printer
-Demonstrated ability to answer inquiries about hotel services, shopping, dining and
travel directions
July 2006 - March 2011 - Hotel "Flowers"(before rebranding) - Administrator -
Receptionist
-Checked in and out guests
-Supervised hotel staff as a reception manager
-Prepared and provided financial reports to the General Manager
February 2006 - May 2006-Dedeman Grand Chisinau Hotel - Receptionist
-checked in and checked out guests
-provided necessary communication between client and hotel stuff
-resolved client's problems and requests
EDUCATION
Tourism licence (Ministry of Tourism Rep.of Moldova) - category B,C
"Dunarea de Jos" University, Galats, Romania(www.ugal.ro), September 2004
Advanced Diploma in Marketing
Theoretic lyceum "A.S.Pushkin", Chisinau, Rep.of Moldova, September 2000
Undergraduate Diploma
SKILLS AND PROFESSIONAL ACTIVITIES
Computer skills - Microsoft Word, Excel, Internet Research
Driver's license
Fluent in English, Russian and Romanian Languages