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Guest Service, Front Desk Agent, Administrator

Location:
San Diego, CA, 92126
Salary:
10-17$ per hour
Posted:
January 23, 2013

Contact this candidate

Resume:

Vadim Trubkin

Cell Phone Number 858-***-****

***** ******* **, *** *****, CA 92126

abn2my@r.postjobfree.com

_____________________________________________________________

QUALIFICATIONS SUMMARY

Six years of hospitality and customer service experience

Ability to work in a fast-paced environment

Very good organizational and time management skills

Excellent communication and interpersonal skills

Ability to deal with many types of personalities and problems which arise in course of

business

Great communication skills, responsible, flexible, well organized, creative, able to

work under pressure, confident

PROFESSIONAL EXPERIENCE(Republic of Moldova)

March 2011- Hotel"Best Western Plus Flowers"(after rebranding) - Administrator -

Receptionist

-Checked in and out guests

-Hands-on experience in computing bill, collecting payment and making change

-Prepare and provide financial reports to the General Manager

-In-depth knowledge of using computers and basic workplace equipment including fax

machine, photo copier and printer

-Demonstrated ability to answer inquiries about hotel services, shopping, dining and

travel directions

July 2006 - March 2011 - Hotel "Flowers"(before rebranding) - Administrator -

Receptionist

-Checked in and out guests

-Supervised hotel staff as a reception manager

-Prepared and provided financial reports to the General Manager

February 2006 - May 2006-Dedeman Grand Chisinau Hotel - Receptionist

-checked in and checked out guests

-provided necessary communication between client and hotel stuff

-resolved client's problems and requests

EDUCATION

Tourism licence (Ministry of Tourism Rep.of Moldova) - category B,C

"Dunarea de Jos" University, Galats, Romania(www.ugal.ro), September 2004

Advanced Diploma in Marketing

Theoretic lyceum "A.S.Pushkin", Chisinau, Rep.of Moldova, September 2000

Undergraduate Diploma

SKILLS AND PROFESSIONAL ACTIVITIES

Computer skills - Microsoft Word, Excel, Internet Research

Driver's license

Fluent in English, Russian and Romanian Languages



Contact this candidate