Customer Service Operator

**** ***** ***** 513-***-****

Cincinnati, Ohio 45232 abn2c4@r.postjobfree.com

Olasis Watkins

SKILLS:

WAREHOUSE

•Class B CDL, Certified Forklift operator

•Responsibilities included oversight of orders on production floor, assisting all aspects of shipping area, stacking of product onto pallets

•Operate forklift for loading and unloading

•Operated delivery truck for delivery to residential and business clients

•Tracking of product for delivery

PRODUCTION

•Welded metal parts housing which were placed onto assembly line for construction of door bells, intercom systems, bathroom ventilation system and cabinets

•Skilled in mig and tig welding

•Maintain and operate equipment for packaging of products: liquor products decaser, unscramble, case sealer, fill height, glue equipment

•Tracking of proper identification on company and government forms

•Various duties including line inspection, janitorial, shipping

•Responsible for pulling defects off assembly line

CUSTOMER SERVICE

•Provided direct customer service through installation of home wireless cable, router, internet, DVR (cable) and MTA (telephone) systems

•Managed customer orders and payments

•Operated company trucks and communicated with PDA representative

•Utilized mainframe system to process customer needs

WORK EXPERIENCE:

2009 – 2011 Adecco, Contractor for Jim Beam Brands Cincinnati, OH

2009 – 2011 FedEx Driver – Night Shift Cincinnati, OH

2009 – 2010 Convergys – Macy.com Customer Service Cincinnati, OH

2005 – 2008 CasCom Cable Installer Cincinnati, OH

1999 – 2005 Nutone Welder / Forklift Operator Cincinnati, OH

EDUCATION

OSHA 40-hr HAZWOPER, 30-hr Site Construction, 16-hr Confined Space Entry, 116-hr 7600 Disaster Preparedness

Ohio Licensed Asbestos Supervisor, Lead Abatement Worker

Mold Remediation

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