Warehouse, Factory, Customer Service Representative
Resume:
Marcus Du Fresne
Marble Falls, TX 78654
Storm’s Drive-In Restaurant
Marble Falls, TX
Supervisor: Travis Barker
April 2012 to Present
Night Manager
• Supervise evening and night shift
o Oversee and perform culinary operations ensuring food is prepared in accordance with customers requests and Health Department standards
o Perform inventory of food and food preparation items
o Stock food pantries
o Run cash register and make money drops
o Greet customers and perform customer surveys of service received
• Perform closing duties
o Count registers to ensure balance of receipts and money on hand
o Prepare daily financial reports for owner’s review
o Ensure kitchen and restaurant are clean and meet OSHA and Health Department standards
o Ensure restaurant is properly secured for closing
• Set alarms, secure store safe, and secure doors
• Ensure all fryers, coffee preparation areas, and cooking surfaces are off and cooled
Walmart Super Center
Hagerstown, MD
June 2010 to September 2010
Supervisor: Lisa (last name unknown)
• Temporary Remodel Associate
• Set up shopping aisles based on new floor schematics
• Stocked shelves with store products
• Conducted inventory of store merchandise
United States Army
Fort Hood, TX
December 2005 to August 2009
Supervisor: SSG Christian Rojas
Specialist
• Squad leader of seven soldiers
o Wrote counseling statements
o Wrote Performance Evaluations
o Conducted uniform, weapons, and equipment inspections
• Special electronics device repair
• Repaired night-vision goggles
• Nuclear-Biological-Chemical alarm and detection repair/maintenance
• Performed weapons armory duties
o Took inventory of weapons and ammunition
o Cleaned and performed functional tests on weapons
o Issued weapons to soldiers
• Infantry soldier
• Light Wheel Motor mechanic
o Changed tires
o Changed engines
o Changed transmission
o Routine vehicle maintenance (oil changes, fluid level checks, etc.)
• Administrative clerical duties as assigned
• Deployed for Operations Enduring Freedom and Iraqi Freedom
o Performed sentry duties as part of the Forward Operating Base Security Team
o Performed town patrols on information gathering missions
o Motor pool duties
o Aircraft refueling operations
United States Army
Fort Gordon, GA
June 2005 to December 2005
Supervisor: SFC Avila
Private 2nd Class
• Advanced Infantry Training (Technical School)
• Received Basic Electronics Training
• Received Advanced Electronics Training
United States Army
Fort Benning, GA
March 2005 to June 2005
Supervisors: SFC Burton and SFC Broadus (first names unknown)
Private
• Received training in basic soldering skills
• Received introduction into life in the United States Army
SITEL
Augusta, GA
October 2003 to March 2005
Supervisor: LaToya Walker
Customer Service Representative and Technical Support
• Accepted inbound customer service calls referencing Verizon Wireless cell phone accounts
• Received and documented account payments
• Issued upgrades to cell phone accounts
• Changed phone numbers upon request of customer
• Performed troubleshooting checks
• Repaired cell phones
Vince’s Pizza
Smithsburg, MD
October 2002 to August 2003
Supervisor: Roberto Gonzalez
Pizza Delivery Driver
• Delivered pizza to customers in the local community
D & G Hospitalities
Fort Ritchie, MD
December 2001 to April 2002
Supervisor: Rosa Mancebo
• Cook at a local juvenile detention facility (no longer in operation)
Magic Touch Car Wash
Hagerstown, MD
August 2001 to December 2001
Supervisor: Craig Spoonire
• Car Prep and Detailing
• Prepared cars for the automatic car wash
• Detailed and cleaned interior and exterior of vehicles
• Run cash register and make money drops
Taco Bell
Fort Belvoir, VA
October 1999 to June 2000
Supervisor: Maria Linda Allen
• Cashier and Cook
• Took customer’s food orders
• Prepared menu items
• Run cash register and make money drops
• Ensure kitchen and restaurant are clean and meet OSHA and Health Department standards
Education:
• Troy State University (on-line) – 46 College Credit Hours (Electrical Engineering)
• US Army Advanced Electronics Training
• United States Army Basic and Infantry Training
• Smithsburg High School, Smithsburg, MD – High School Diploma
References:
Harry Wacke
Laurel, MD
Apollo Bey
Hagerstown, MD
Travis Barker
Granite Shoals, TX
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