A Restaurant Manager

Hal C. Vickroy

**** ****** **.

Los Angeles, CA *0026

(626) 261-1745cell

*****************@*****.***

SUMMARY STATEMENT--An opportunity to expand my skills in Restaurant Management, creating an atmosphere which generates confidence, learning and higher performance goals in all areas of the restaurant field.

EXPERIENCE

Alessios Restaurant–Area Manager/Assistant General Manager, Simi Valley and Westlake Ca.- 09/2006-02/2013

• Full Service Upscale and Casual Restaurant and Bar and QSR

•Overseeing all restaurant operations, 290 tables (four tops, Six tops and Booths) in the Dining Room, Two conferences rooms, over saw Kitchen operations, menu planning, responsible for inventory for all restaurants. (I opened the New Simi Valley Restaurant)(Total restaurant daily guest counts 1100 to 2500) built revenue from 3.2 to 5.3 million. In charge of Dining Room/Bar and Kitchen Operations, menu planning, responsible for inventory for all restaurants, I built out their cocktail menus, as well as initiated server incentives, which resulted in increased revenue

•Responsible for hiring, retention and evaluating new employees

•Responsible for all cost controls in the restaurant

•Set-up complete training program for all front and heart of the house employees (Training Manager)

•Full Quality Assurance Manager, Safety & Sanitation Director

•Human Resources responsibilities (Manager), Created Employee manual

•Developed delivery and curbside service

•POS Systems> Micro Works, Aloha, Dine in, Open Table

•Daily accounting, payroll, and P&L reports and spread sheets, QuickBooks and Excel, Accounts Receivable and Accounts Payable, PR for the restaurant, Banquets, Catering & Events Director

San’s Pizzeria/Restaurant–General Manager in New Restaurant Concepts-Full Service/QSR, Simi Valley Ca.-10/2002-09/2006

•Objective Completed-Reset Restaurant- Set up complete training program for all front and heart of the house employees (Training Manager), (Human Resources Manager), Created employee manual, policy and procedures for restaurant, Built sales revenue for the restaurant from 145.00 to over 35-48.000 on a weekly bases, Created seven house accounts, Initiated server incentives, which resulted in increased revenue,

•Trainer of all personnel enhanced up-selling techniques. Started up delivery and curb side pickup service, & catering program, Setup Inventory and cost controls, created the P&L spread sheets

• POS System >Micro Works, AR&AP, Safety & Sanitation Director, Quality Assurance Manager.

•Human Resources Manager and Administration, Employee scheduling, Daily accounting, payroll, P&L spread sheets, Service culture Management, Employee relations, Recruitment and retention, Catering and Events Director, PR for the restaurant

Pasadena Baking Company-Restaurant and Bakery Operations Manager-Pasadena Ca.-07/94-10/02

SKILLS and PROFICENCY’S

POS Systems> Micro Works, Aloha, Dine in, Kronos, Open Table and NCR, Aldello, Micro Works, Aloha, Dine in, Open Table, Squirrel, Positouch, Daily accounting, Maintained Budgeted Revenues, Labor, Supplies, Cost of Sales (COS), Operation cash Flow (OCF), Payroll and P&L reports and spread sheets, Human Resource (Manager), (Training Manager), Quality Assurance Manager, Restaurant Reset and Openings and Resets, Office administrations. Catering Director, Vendor/Inventory Management, Safety/Sanitation/Quality Controls, Front-& Back-of-House Operations, Guest Service Excellence, Payroll/P&L Management, Catering and Events Director,

EDUCATION:

Monrovia High School, Monrovia Ca.

Citrus College, Glendora Ca, - Continuing Education-Business Management-Certification Program.

Monrovia Adult School, Monrovia Ca.-Continuing Education- Computer Science MS Office 2000 including Word, Windows XP, Excel, Access, Outlook and Power Point

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