Development Sales
Resume:
Rex C. Wilkinson
Columbus, Georgia 31909
**********.*******@*****.***
summary
A highly accomplished and results-driven Top IT Executive with a proven
track record of achievement in payments processing, application
development, project management, process improvement, implementations,
sales support, mainframe solutions, and strategic planning. A forward-
thinking innovator and team player who oversees the development of
integrated systems that enhance an organization's operational efficiency.
A detail-oriented producer who identifies issues and provides lasting
solutions. A dynamic problem solver who seizes opportunities to formulate
new processes, ensuring a company's standing as an industry pioneer.
experience
Total System Services, Inc., Columbus, Georgia
Group Executive Shared Services 2012
Served as executive leader of five application teams. Managed 230 FTEs, 40
contact resources, and $14,000,000 budget. Distributed applications,
including call center applications and customer-facing applications,
internal tools applications, project management, and back-office reporting.
Handled value-added products applications, such as fraud detection,
portfolio management, and new account evaluation. Worked with emerging
technologies, such as XML framework, ESB Solutions, TIBCO BusinessWorks,
ETL framework, technologies' mainframe applications, .NET, Java, SQL
server, and Oracle.
Restructured organization from pooling structure to application team
organization to improve accountability and ownership of process in order to
serve and respond to customers more appropriately.
Implemented IBM rational pilot.
Completed development in support of NFC mobile payments.
New client implementations on credit care and TCI platforms.
Successful implementation of card associations release.
Group Executive Strategic Development 2007-2012
Held responsibility for leading two development teams consisting of 55
FTEs. Handled matrix management of 200 FTEs. Assumed responsibility for
large development projects on five different platforms. Oversaw new
technology development as well as budget of $5,000,000.
Implemented IBM websphere portal and built client portal, which allowed
increased information sharing with customers.
Built XML web services for commercial platform that improved client
integration with systems and applications.
Developed enterprise alerts for mobile applications that alerted card
holders to important information.
Re-engineered platforms for new government regulations.
Headed implementation of first enterprise architecture team and developed
TSYS SOA strategy.
Implemented IBM data stage ETL solution to assist with client integration.
Developed support for mobile NFC payments support.
Group Executive Financial Control Services 2005-2007
Led turnkey organization responsible for financial control applications,
including application development, production support, and client relations
support, for both domestic and international platforms. Held
responsibility for leading team of 180 FTEs and managing budget of
$11,000,000. Handled applications that supported association transaction
processing, such as Visa and MasterCard, supporting both issuing and
acquiring lines of business. Supported balancing and back-office
transaction adjustments.
Re-engineered accounting and balancing applications for FCS system.
Reduced processing errors, which significantly reduced fines for mistakes
and lessened service agreement defaults.
Provided business IT alignment on goals and objectives. Developed new
dispute resolution system.
Senior Director, FCS Applications 2000-2005
Assumed responsibility for application development and production support
for financial control applications supporting both international and
domestic platforms, with applications including association transaction
processing as well as balancing/settlement and exception processing, for
both issuing and acquiring lines of business. Led team of 90 application
developers. Managed budget of $7,000,000. Oversaw application team
structure compliance to development process.
Spearheaded improvements in source code and process management.
Implemented support for international processing on FCS platform, which
allowed company to service first international customer, which allowed
international business to grow to 30% of total volume.
additional experience
Director, Application Systems, 1994-2000. Oversaw products, terms, and
features for new TS2 platform. Handled application development for new
clients and additions of features and new enhancements. Held
responsibility for team of 60 developers and budget of $4,000,000.
Developed mainframe application in COBOL IMS DB2. Managed value-added
services group for two years, assuming responsibility for application
development for fraud applications, portfolio management applications, and
credit bureau. Implemented major features for retail processing to support
large client conversion. Brought on large national issuer to TS2 platform.
Led development of first data packet delivery application.
Associate Director, Application Systems, 1990-1994. Developed and designed
TS2 terms products and features. Served as lead design architect on
financial billing process in TS2. Managed team responsible for development
of TS2 products and features. Led team of 30 application developers in
design and coding of TS2 transaction posting and billing process. Headed
development of architecture and determined key technology choices for new
credit card processing system.
Developer, Application Systems, 1984-1990. Oversaw conversion data mapping
and coding. Designed and coded on issuing and acquiring platforms to meet
processing needs of converting clients. Performed coding in assembler.
Gathered requirements and coded data mapping solutions for moving clients
to TSYS processing solutions. Led design and development of application
solutions in support of moving clients to TSYS processing solutions.
Tomar Garden Center, Columbus, Georgia, Garden Center Sales and Support,
1982-1984. Provided sales support.
education
Columbus Tech, Columbus, Georgia, Associate's Degree, Electro-Mechanical
Engineering Technology, 1984
Florida State University, Tallahassee, Florida, classes in Computer
Science, 1979-1981
computer skills
Mainframe, CICS, DB2, IMS, Assembler, COBOL, MQ Series
Microsoft Word, Excel, PowerPoint, Planview, Lotus Notes
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