Debborah Sparks
Shasta Lake, CA 96019
***************@*****.***
OBJECTIVE
Seeking a position in Human Resources where my skills and 25 years of
managerial experience will enhance your company's productivity, make a
positive contribution to your business, and enhance overall customer
satisfaction.
HIGHLIGHTS
Committed to excellent service and customer satisfaction.
Effective leader; able to prioritize, delegate and motivate.
Demonstrate gift for motivating people toward higher achievement.
Exceptional skill in personnel supervision and training.
Proven ability to grasp a situation, adapt and learn quickly.
Excellent verbal and written communication skills.
An independent and self-motivated professional able to grow positive
relationships with clients and colleagues at all organizational levels.
RELEVENT EXPERIENCE
Community Manager 1987 - 2012
Enforced all policies and procedures to staff and residents
Supervised up to 22 employees
Effectively performed accounts payable and receiving tasks with zero
mistakes
Accurately performed monthly banking activities related to collections with
less than 1% remaining in delinquency
Consistently maintained a minimum of 90% in resident occupancy
Completed and presented annual employee performance reports and daily
property reports
Maintained legal files and represented the company in court settings
Developed monthly resident activities and managed annual budgets
Trained colleagues on new programs and procedures
Enthusiastically answered phones and gathered pertinent information for
potential customers
Led property tours and presented model apartments for prospective renters
Responsible for operations of an efficient office and community
Maintained organized residential files consistently
Created effective marketing flyers and distributed them for potential
customers
EDUCATION
Institute of Technology, Redding, CA 2013
Human Resource Administration Diploma
Hartnell College, Salinas, CA 1989
General Education-AA Degree
PERSONAL ACHIEVEMENTS
2010 Highest Shop Score in Region
2011 Manager of the Year
2012 Awarded Dean's List
2012 Awarded Perfect Attendance [pic]