Real Estate Customer Service

REBECCA L. FREED

818-***-**** abn1d4@r.postjobfree.com

Summary

A professional and experienced executive administrative assistant with knowledge in office management, accounting,communication and client relations. Seeking a position where my working knowledge of administration, keen organizational skills and team player attitude will be fully utilized and expanded.

Qualifications

Real estate

Professional with a commitment to high standards of performance and success.

Strong organizational, written and verbal communication skills, team player attitude, good negotiating skills, and ethical.

Develop and maintain client and business relationships.

Generate own business through aggressive prospecting and networking.

Prepare documents such as listing contracts, purchase agreements, closing statements and required disclosures.

Review property listings, trade journals and literature, attend seminars to remain knowledgeable about real estate and finance markets.

Perform daily business operations such as negotiating, reviewing and writing contracts, addendums, prepare correspondence,research, scheduling of appointments, follow up with clients, lenders, appraisers, agents, inspectors, escrow officers, title companies and coordinating closings.

Generate own business through aggressive prospecting and networking.

Experience in marketing, advertising, canvassing, telemarketing, and contact manager software.

Self-directed, able to prioritize tasks based on dead-lines and client needs.

Secretarial

Transcribing correspondence and documents, preparation of pleadings and documents filed with the courts, manage calendar,and travel arrangements.

Initiate and receive all phone calls as well as direct attorney phone lines and act as a liaison between clients and attorney.

Type and proofread all related documentation to real estate transactions, contracts, correspondence and prepared mass mailers.

General bookkeeping, review and distribute incoming mail, filing, and use of various office equipment.

Office Management

Coordinate business operations from initial set-up; day-to-day functions, including research and purchase of all office equipment, furniture and vendor services.

Negotiate and maintain all monthly service contracts.

Accounting, including payroll, account payables, account receivables, disbursements, collections, sales reconciliation, and bank reconciliation.

Manage sales representatives and office assistant.

Computer skills

Typing speed: 70 WPM

Microsoft Word

Microsoft Excel

Power Point

Quick Books Pro

Transcribing

10-Key Calculator

Professional Experience

REALTOR UNIVERSAL REALTY, HENDERSON, NV 2009-PRESENT

REALTOR LIBERTY REALTY, LAS VEGAS, NV 2001-2009

REALTOR MERIT REALTY, LAS VEGAS, NV 1999-2001

VIDEO PRODUCTION COORDINATOR/ADMINISTRATOR STAR LICKS, HENDERSON, NV 1995-1999

OFFICE MANAGER R & R MARKETING, NORTH HILLS, CA 1991-1995

LEGAL SECRETARY PLOTKIN & RAPOPORT, ENCINO, CA 1990-1991

LEGAL SECRETARY HAYES, HUME, PETAS, & LANGBERG, CENTURY CITY, CA 1987-1990

LEGAL SECRETARY JEFFER, MANGELS, & BUTLER, CENTURY CITY, CA 1986-1987

Education & Licenses

Santa Monica College, Santa Monica, CA – Major: Business

Nevada Real Estate Licensee (#S.0045763) – 2000 to present

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Awards & Memberships

Recipient of the Customer Service Excellence Award Presented by the Las Vegas Chamber of Commerce and the Las Vegas Convention and Visitors Authority – 2004, 2005, 2007 and 2008.

FIVE STAR: Best in Client Satisfaction Real Estate Agent – 2008.

Member of Greater Las Vegas Association of Realtors

Member of National Association of Realtors

The Social Register of Las Vegas

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