Medical Assistant Manager

David Johnson

**** * ****** *******, ** *****

abn0vh@r.postjobfree.com 316-***-****

ADMINISTRATIVE MEDICAL ASSISTANT

Highly motivated professional looking for a position as a medical

assistant. Deeply passionate about providing top care to medical

facilities. I aspire to use my considerable background and exceptional

communication and organizational skills in being a great medical assistant

to your health care team.

SUMMARY OF QUALIFICATIONS

Updating Patient Records

Greeting Patients

Answering Phones

Anatomy

Biology

Pharmacology

Collecting Patient Payments

Billing

Bookkeeping

Filling out, and submitting, insurance forms

Scheduling hospital admissions

Communications Skills - verbal/written

Creative Problem Solving

Organization and Time Management

PROFESSIONAL EXPERIENCE

Marriott, Wichita, KS 2009 -

Present

Assistant Manager Night Audit

Audit hotel paperwork to ensure the day has balanced

Posts room charges and taxes to guest accounts

Verifies all account postings and balances

Runs preliminary reports

Stocks the front desk with daily supplies

Register arriving guests while implementing TRC service standards

Settle guest accounts with the ability to make good business decisions

regarding discounts

Knowledgeable in making reservations

Ability to operate multi-line phone

Responsible to work with a till and turn in properly

Resolves or refers to Management all guest concerns, complaints or

suggestions in a continuous effort to provide superior guest service

Direct workflow of Guest Service Attendants regarding guest luggage and

amenity needs

Ensures management of guest special request or needs

Provide courteous service to guests and all team members

Golden Corral, Wichita, KS 2008 - 2009

Restaurant Manager

Ensured that restaurant operations ran efficiently and profitably while

maintaining reputation

Coordinated all company activities while maintaining business performance,

standards of food, service and health and safety

Analyzed and planned restaurant sales levels and profitability

Organized marketing activities, such as promotional events and discount

schemes

Created and executed plans for department sales, profit and staff

development

Planned & coordinated menus

David Johnson Page 2

PROFESSIONAL EXPERIENCE CONTINUED

Courtyard Marriott, Wichita, KS 2000 - 2008

Night Audit

Reconciled hotel paperwork, posted guest accounts

Provided courteous service as well as informed guest on property amenities

& marketing programs

Maintained appearance standards as outlined in departmental and TRC

policies

Communicated effectively both orally and in writing

Worked with highly sensitive information, maintained confidentiality and

discretion in all areas, including planning and promotional procedures and

guest information files

Supervised food and beverage departments on weekends

Marriott, Wichita, KS 1998 - 2000

Front Desk Manager

Managed all duties of the front desk operations

Trained staff - inter-departmental communications and staff scheduling

Demonstrated strong communication skills and leadership abilities

Worked various scheduled shifts as needed

Organized complex projects and established priorities consistent with hotel

objectives

Supported hotel restaurant with bartending/food services

Provided exceptional customer service

EDUCATION

Summit Career College, Colton, CA 1997

Educated in Medical Assistant-Administrative and Clinical

First Aid Certified

CPR Certified

Received certificate of completion medical assistant

National Bartender School, Riverside, CA 1995

Proper pour and preparing of alcohol beverages

Alcohol management (consumption/inventory)

Riverside Community College, Riverside, CA 1992 -

1995

Major in Physical Education

Waterson College, San Diego, CA 1988

Concentration in Computer Technology

COMPUTER SKILLS

Microsoft Office

MS Word

MS Power Point

MS Excel

MS Outlook

REFERENCES

Available Upon Request

Contact this candidate