DONALD R. READLING
**** ******* ******, ************, ** 17368 • abn0ih@r.postjobfree.com • Cell – 717-***-****
SUMMARY OF QUALIFICATIONS:
Recent graduate with a degree in Computer Systems Specialist. Trained for a career in technology
working in the areas of computer hardware, software and networking. Prior work experience in
electronics where I distinguished myself as a “go to” person. Competent and motivated employee who is
willing and able to do whatever it takes to maintain and improve processes.
EDUCATION:
YTI Career Institute – York, PA
Associate in Specialized Business Degree, Computer Systems Specialist, August 2012
Awarded “Student of the Term” – 3 of 7 terms
Perfect Attendance, earning Attendance Honors
3.97 GPA, earning Academic Honors
Stanly Community College – Albemarle, NC
Associate in Applied Science, Network Administration/Network Security/Cyber Crime, 2003 – 2009
52 credits earned
3.95 GPA
Central Piedmont Community College – Charlotte, NC
Associate in Applied Science, Electronic Engineering, 1987
GPA 3.84
TECHNICAL SKILLS:
Microsoft Office 2010: Word, Excel, PowerPoint, Access, Visio, Visual Basic
Microsoft Operating Systems: Server 2008, Windows 7, Windows XP
Telecommunications, Cable and Wiring
Computer and Network Security
Printer Repair
Help Desk, End User Support
PC Repair, PC Configuration, Software Installation, Peripherals
PC Image Ghosting
Report writing, database maintenance
Networking; TCP/IP, LANS, WANS, Routers, Firewalls,
AC DC theory and digital electronics
Programmable Logic Controllers
Electronic Drafting
Technical Writing
DONALD R. READLING
6717 Sunrise Avenue, Wrightsville, PA 17368 • abn0ih@r.postjobfree.com • Cell – 717-***-****
EMPLOYMENT EXPERIENCE:
TE Connectivity – Harrisburg, PA Present
Technician – work under the direction of Engineers to test and verify electronic components. Used test
equipment and fixtures to verify electrical properties of contacts and cabling.
Wenger Feeds – Rheems, PA May 2012 – August 2012
IT Intern – work under the direction of the Network Administrator to upgrade PC hardware and operating
systems. Used company vehicles to travel to company locations to troubleshoot and repair network
connectivity problems. Used Ready Desk software to troubleshoot and repair end-user trouble tickets.
Created virtual radius server to test Microsoft Exchange 2010 for company issued cell phones. Used
Norton Ghost to image company process computers. Troubleshooting WANS and LANS. Repairing Dell
PC’s and notebooks. TCP/IP. Printer networking and repair.
Phillip Morris – Concord, NC 2004 – 2010
Calibration Technician – performed electronic calibrations, troubleshooting, repair and installation of
electronic control devices to verify quality control.
Corning, Inc. – Midland, NC 1999 – 2003
Technical Support Technician – supported the start-up of a major optical fiber manufacturing plant.
Designed and developed a transportation system of moving glass blanks from plant to plant. Developed
and edited technical training documentation. Trained new team members in technical and maintenance
procedures. Interacted with vendors for the purchase of tools and supplies. Supported operations in all
manufacturing equipment preventative maintenance, troubleshooting and repair.
Plastics Manufacturing INC. – Harrisburg, NC 1995 – 1997
Robotics Technician / Engineering Assistant – programmed and maintained pick and place robots,
increased robot utilization by 50%, designed and built several unique quality assurance machines
MILITARY EXPERIENCE:
United States Army – Republic of Vietnam
Military Intelligence
Received 2 “Army Commendation Medals” for meritorious service