CAROL DENISE NAGY
**** ******* **. **** ********, NJ 07719
201-***-****/ abn0gt@r.postjobfree.com
"Carol is an extremely experienced sales manager, wedding and event
planner/ coordinator, banquet manager who has years of extensive Catering
Sales Management and Coordination experience that includes knowledge of all
corporate, social and wedding segments. She is proficient in both front of
the house and back of the house working environments / requirements along
with her pristine event planning and banquet skills. Throughout her career
with strong communication, organization and creative skills, she has
built a reputation as a team player and always goes above and beyond
expectations in her involvement with both the client and in exceeding her
sales and planning goals. Carol joyfully and diligently sees every project
through to its' successful completion."
"Carol Nagy is a sharp, dedicated and talented person. Her sales and
interpersonal skills are exceptional. Carol's work ethic goes well above
and beyond to ensure a wonderful experience for her client, as well as
achieve and exceed her sales goals. Carol has adopted a "can do" attitude
and exhibits superior problem-solving skills in her position. I would whole-
heartedly recommend Carol for any position in sales and beyond! She puts
100% into everything she touches!"
. Catering Sales Management: Analyzed sales trends and
developed/implemented measurable goals and strategies to create market
presence and increase sales revenue.
. Client Management/Event Coordination: Executed the entire client
management process from initial contact and needs assessment through
venue presentation, price negotiation, service provisioning and final
execution of event.
. Marketing: Designed marketing campaigns and advertisements to attract
and retain clients, including social media campaigns, press releases
and networking through major networking event companies, such as
NYC&CO, Biz Bash, ISES and MPI.
. Process Improvement: Introduced a series of productivity, efficiency,
and service improvement initiatives that enhanced business
performance.
. Customer Service: Spearheaded incentive based client retention
initiatives that contributed to long term business growth.
. Negotiations: Optimized margins and net income by negotiating
contracts and up-selling opportunities with clients.
PROFESSIONAL EXPERIENCE
April 2009- Present
Wedding and Event Sales / Event Planner, Full Event Coordination- Private
Yacht Broker
New York- New Jersey- Pennsylvania- Rhode Island- D.C.
. Manage, plan and execute all aspects of weddings, rehearsal
dinners, anniversary celebrations, corporate functions/team
building events/product launches, Bar/Bat Mitzvahs, sweet 16's,
Quinceneras, school events and Fundraisers from initial contact to
full completion of events on both Luxury Yachts sailing from the
New York, New Jersey and Newport, Rhode Island Harbors as well as
land based venues along the entire east coast, based primarily in
New Jersey, New York and Pennsylvania
. Work with all event vendors, negotiate pricing and handle all
invoicing
. Creatively design packages to match each of the client's budgets
and vision, including full d cor, rentals and vendors:
Entertainment companies, children's' entertainment, corporate
speakers, audio visual equipment, as well as meeting their needs
i.e.: special menu requests, custom signs, as well as
transportation and lodging.
. Orchestrate itineraries and planning workbooks for both client and
vendor purposes
. Work consistently with land venue sales managers and staff, yacht
owners, GM's, Maitre D's and crew members with specific details on
each event
. Hire and train event coordinator staffing for each event
. Professional and polished with the ability to build and maintain
relationships
. Result oriented and enthusiastic
. Obtain extremely high standards in all areas and a passion for
guest service
. Computer and Internet competent
. Multi-tasking skills for working in a fast paced environment
. Excellent oral and written communication skills
. Flexible hours including nights and weekends
June 1993 - April 2009
Skyline Cruise Lines, Inc., Flushing, NY
Top 10 - NYC and NJ Yacht Charter Company
Executed Full Daily operations of Sales Office and Luxury Yacht Charters
Sales Manager: Sales Manager/Catering Manager for Luxury Private Yacht
Company. In charge of all sales, from corporate events and weddings, to
sightseeing tours and educational field trips. All responsibilities
including, BEO's, staffing, scheduling, ordering, meeting and working
closely with all customers to achieve complete customer satisfaction, from
inception to completion. Executed all high and low end events personally.
Multi-tasker, learning all facets of the food service / catering industry
throughout my 15 years of management and sales at Skyline Cruise Lines,
Inc.
. Created all advertising / marketing campaigns to solicit new sales in
addition to social media and press releases
. Created and implemented Banquet event orders, narrative reports,
inventory reports for completeness, accuracy and compliance within
regulations of Skyline Cruise Lines, Inc.
. Exceeded projected sales goals on a yearly basis
. Worked closely with Maitre D', Chef, Floor Captain, Bar Captain as
well as First mate, Marine Captain and crew in regard to details of
each and every event BEO, narrative report and inventory report as
well as specific customer needs/ requests
. Company liaison for trade show marketing materials (pricing signs,
banners, set up, break down, etc.).
. Setting up appointment with clients to view venue, negotiated
contracts and securing deposits
. Managed 10-30 staff and achieved significant improvements with their
productivity with customer service
. Drove revenues in different segments with a heavy focus on corporate,
social and wedding business
. Exceeded customers' expectations with great knowledge and genuine
service and developed and maintained exceptional relationship with
repeat customers
. Prospected for new business by conducting quality outside calls,
telephone solicitations utilization of Internet, newspapers and
magazines, creating a referral network and social networking
. Qualified internal leads and turned inquires into events, booking and
detailed events with accuracy
. Up sold menu items to maximize revenues while providing increased
value and an exceptional experience to the guests
. Team player who promotes a positive atmosphere for the company's
associates while keeping the highest of standards in place
. Provided valuable input on marketing to gain the maximum exposure
. Assisted in the creation and execution of an annual Sales & Marketing
plan
. Provided input to ensure our menus are fresh and up-to-date
. Recommended pricing that shows tremendous value to our guest while
profitability margins are met
. Provided Accurate and timeliness reporting of weekly plans, results
and production
Additional Information:
ServSafe Certified - April 2010
Proficient in Microsoft Programs
Proficient in Caterease and ESP Programs
Ordained Minister (Just in Case there is an immediate need for one!)