Applications Engineer, Product development, Demonstrator
Resume:
James Makeeff
**** ****** ***** ~ San Jose, CA 95123 ~ ********@*****.*** ~ C:
Executive Profile
Applications & Demonstrations Training & Product Development for Customer
Implementation X-ray Analysis
Dynamic demonstrator - applications specialist with a high-degree of
expertise and an exemplary record of achievement in technology and
manufacturing companies. Creative and astute listener, meeting customer
needs and solving problems with company resources. In a field of seven
competitors my win ratio was 40% for every customer that entered my
demonstration laboratory.
Seeking applications / demonstration position charged with customer sales
and applications support. Developing brand and marketing position that
build customer referral and brand reputation.
Dual Beam FIB/SEM Review & Training ( X-ray analysis ( Recipe Writing
Un/Patterned
EDS / EBIC / EBIV / VC ( Cathodluminescence ( Hot & Cryo-Stage Electron
Microscopy
Ion Etching / High Pressure Microscopy ( High Resolution Sputter Coating
Professional Experience
NSTAR GLOBAL SERVICES, Clayton, NC (2011 - 2012)
General field applications support for SEMVision.
Only assignment was Spansion decommissioning for Texas Instruments in
Fukashima, Japan.
Applied Materials, Santa Clara, CA(2004 - 2009)
Tool Owner of SEMVision (Cx & G FIB series) Review for Maydan Technology
Center
Writing and maintaining efficient review recipes for short loop process
development. I was hired to solve a severe "bottle-neck" problem. Recipes
were acquiring false images and taking too much time. As tool owner I kept
the tool calibrated and trouble shot all problems without and with
technical support.
. Improved redetection by 80% and increased FOUP throughput by 500%.
. Custom FIB & EDS analysis that saved division time and money
Applied Materials, Santa Clara, CA(2000 - 2002)
SEMVision demonstrator
Provided customer demos and preparation of acquired data and images for
presentation by sales force.
. Launched "JET" software which streamlined recipe writing and garnered
PDC Division of AMAT 70% of wafer review market.
JEOL USA, Inc (1989 - 2000)
Senior Applications Specialist / West Coast Demonstration Laboratory
Manager
Demos, Field and in house training, Latin America support
. Provided the pivoting presentation that won an essential account in
Brazil at the National Center for Electron Microscopy, (LNLS / Dr.
Ugarte); this was to be a two instrument purchase; I turned it into three.
. Instrument sign-off, proof of performance to obtain complete payment
. Lehigh University, Practical Aspects of Electron Microscopy, (PASEM)@U
of MD, New Paltz SEM course laboratory instructor.
. Demonstrations and training sessions in which the cost of the microscope
was paid for because of what I was able to show, (even before delivery of
the microscope)
International Scientific Instruments (1979 - 1989)
Field Service Engineer, National Trainer, Demonstration Laboratory Manager
Began my career in electron microscopy; trouble shooting to the component
level; vacuum system overhauls; electronic circuitry failure; electron
optics maintenance.
. As national trainer I reduced service engineer return visits ~33%;
Increased positive customer referral which boosted sales 15%
. Winning demonstrations for the year of 40%, (in a field of 7 other
venders)
Concurrent responsibilities
. Extensive years of experience in the field. Familiar with a variety of
the field's concepts, practices, and procedures. Vibration, (both
physical and acoustic), Ground loops, EMF interferences
troubleshooting.
. Support of the sales representatives by providing technical knowledge
to clients and potential clients.
. Provide support in both pre- and post-sale by attending
presentations, product demonstrations, and
installations/implementations.
. May lead and direct the work of others. Exhibit a wide degree of
creativity and latitude. Typically manage or report to a manager /
head of a unit/department.
Education
Lehigh University SEM / EDS Course ~10 years
Practical Aspects of Scanning Electron Microscopy, (PASEM) ~12 years
SUNY New Paltz Electron Microscopy Course ~7 years
UC Davis Electron Microscopy Course ~3 years
Field apprentice work with service engineers
Attended 4 years at Open Bible College, Des Moines, IA (now consolidated
with Eugene Bible College, Eugene, OR)
Contact this candidate