Sales Customer Service

SAJIN MURALEEDHARAN SATHYLEKHA

abn0az@r.postjobfree.com +91-965*******

Thekkevayalthodi veedu Venkulam, Edava (PO); Trivandrum India - 695311

;

PHARMACEUTICAL SURGICAL

SALES SALES

Goal Oriented: Demonstrated exceptional competence in achieving personal

goals for 2 years in the healthcare industry; coupled with strong sense of

identifying and capturing opportunities that will in turn add to the revenue of

the organization

Customer Service: An incomparable zeal to customer service, with the ability

to build productive relationships and win customer loyalty; built successful

business relationships with customers and healthcare partners

Self Motivated: Proven ability to assess client needs to effectively promote

goods and services, a highly motivated self-starter with strong interpersonal and

persuasive communication skills, strong closer; an expert in establishing rapport

and client trust

Market Research: Carried out surveys with the help of private institutions to

know the latest trends in the field of medicine before the launching of a new

pharmaceutical product

Adaptable: Continually master new product information and technology

through regular seminars. Able to work well independently and with teams

Product Awareness: Highly efficient in creating hype about the brand in the

market and making customer curious to know more about it & conduct fact

selling of the product; abreast of record keeping of the clinical data provided

by the company and discussed their whereabouts with the medical practitioners

Core Competencies

Pharmaceutical Products & Sales Sales Training

Sales

Strong networking Pharmacognosy Pharmaceutical

skills management

Pharmaceutical Pharmaceutical chemistry Clinical

Analysis pharmacology

Hospital pharmacy Pharmaceutical Forensic Pharmacy

Engineering

Bioinformatics Biotechnology Pharmaceutics

&

microbiology

Sales Management Initiating Selling process Pharmacology

Educational Qualification

Bachelor of Pharmacy - AL Shifa College of Pharmacy, Malappuram, Kerala -

University of Calicut-2008

Projects & Trainings

In- plant Industrial Training - Kerala State Drugs and Pharmaceuticals

Determination of Antimicrobial Activity –A study of Plant Hemigraphis colorata

State level seminar on Bio- Herbal Applications in Pharmacy - Cherraan’s

college of Pharmacy, TN, India

Awards & Achievements

All round Performance - 2004-05

Organized and co-ordinated sports meet of Al-Shifa college of Pharmacy

Participated in Pharma Kalolsav conducted by Kerala pharmacy Council

Career Chronology

Designation Organization Duration

Product Meditranscare-Johnson& Johnson Hospital May 11 –till

Specialist( Sales) Supplies date

Sales Executive Spenchem Pharm Private Ltd. Feb 11-Apr 11

Financial Consultant Geojit BNP Paribas Jun 10 – Jan 11

Trainee

Executive sales Talent Health Care May 09 -May10

Hospital Pharmacist Baby Memorial Hospital May 08- Apr 09

trainee

Overall Accountabilities

Taking personal booking of orders from doctors, retailers and stockiest and

ensure proper delivery, preparation of customer master list, forecasting the

primary budget as well as list secondary sale

Conducting product and sales trainings to marketing team; supporting

marketing collaterals, advertising materials, marketing campaigns, tradeshows and

other promotional activities

Maintaining detailed records of all contacts and meetings and creating reports

when needed; updating clinical data and presenting this data to health care

professionals also carrying out survey of the various company’s product

Assisting in new product introduction and release activities, coordinating with

cross-functional teams to provide product engineering, development, management

and sales solutions

Promoting sales of surgical products and demonstration sales data of the

territory, Stockiest Management & providing timely and gathering accurate

feedback from the market place

Taking stock of activities of health care professionals and organizations in a

specific area; analyzing competition's products, service offerings and activity

Analyzing competitive marketplace and industry trends to accordingly develop

business strategies for revenue generation; working with other business units to

develop business plans in achieving company revenue goals

Recommending product enhancements and updates to identify new business

opportunities as well as support marketing team in developing sales and

marketing strategies for profitability

Addressing customer issues and concerns timely to ensure customer satisfaction;

working with business team to identify new customers in addition to retain

existing customers

Staying updated with product knowledge, business flow, sales process and market

dynamic as well as maintaining complete documentations for all product related

activities

Ensuring customer satisfaction by interacting directly with customers to improve

the product and understand the customers' needs and the product's future

direction

Establishing and maintaining effective working relationships with all company

support departments and providing an after sales service

References available on request

Contact this candidate