Sandra Morales
**** **** *** ? Eastvale, CA ***** ? 951-***-**** ?
abn095@r.postjobfree.com
Human Resources Generalist
? Over 15 years' experience in all aspect of Human Resources
? Human Resources experience in Manufacturing, Distribution, Warehouse
(Cold and Dry) environment.
? Extensive background in HR generalist affairs, including experience in
employee recruitment and retention, staff development, mediation, conflict
resolution, benefits and compensation, HR records management, HR policies
development and legal compliance.
? Demonstrated success in negotiating win-win compromises, developing
teambuilding programs, and writing personnel manuals, corporate policies,
job descriptions and management reports.
HR Skills
HR Department Startup Staff Recruitment & Retention Orientation &
Employment Law Employee Relations On-Boarding
FMLA/ADA/EEO/WC Benefits Administration Training & Development
Mediation & Advocacy HR Program/Project Management Performance Management
HRIS Technologies Organizational
Development
HR Policies & Procedures
Professional Experience
HR Solutions Agencies/Various long Term Temp Assignments
Various Companies/Distribution Centers/Logistics/Cold Storage
HR Manager/HR Specialist/HR Generalist : November 2010 to Current
Recruited to help open new distribution center in Riverside, guiding the
startup and management of a full spectrum of HR operations, systems and
programs. Worked with senior management to create HR policies and
procedures; recruit employees; create group benefits databases; and
develop orientation, training and incentive programs. Manage leave-of-
absence programs and personnel records; administer benefits enrollment
and programs; administer HR budget; and handle HR generalist workplace
issues.
Key Results:
* Compiling and managing case management documentation, accompany and
support managers. Briefing new managers on the policies and procedures
of an organization in conjunction with development and learning team,
providing coaching to managers on difficult and complex issues.
* Liaising with recruitment team on salary levels for existing and
prospective staff consistent with organization market conditions and
policies.
* Ensuring the maintenance of all payroll data by HR Administrators.
* Reviewing and revising HR policies in compliance with changing or new
legislation.
* Developing personal policies, maintaining and updating policy manuals
as well as employee handbooks as needed.
* Organizing and conducting employee testing and recruitment programs.
* Conducting new employee orientation program and other educational and
training programs on changes in benefits, diversity, etc.
* Administering and keeping information on benefits and compensation
packages up-to-date.
* Receiving employee complaints and acting accordingly to resolve them.
* Utilizing outside resources in order to monitor issues and concerns in
employment law, communicating potential changes to senior management.
* Managed a staff of 5, which includes a HR Generalist, HR Assistant, HR
Coordinator, HR Clerk and PR Assistant
* Liaise with other functional / departmental head so as to understand
all necessary aspects and needs of HR development, and to ensure they
are fully informed of HR objectives, purpose and achievements.
* Maintain awareness and knowledge of latest HR development theory and
methods and provide suitable interpretation to directors, managers and
staff within the organization.
Petco Distribution Center, Mira Loma
Distribution Center for all of Petco Retail Stores
HR Generalist, 2009 to 2010 HR Assistant, 2007-2009
Recruited to help open new company branch in Los Angeles, guiding the
startup and management of a full spectrum of HR operations, systems and
programs. Worked with senior management to create HR policies and
procedures; recruit employees; create group benefits databases; and develop
orientation, training and incentive programs. Manage leave-of-absence
programs and personnel records; administer benefits enrollment and
programs; administer HR budget; and handle HR generalist workplace issues.
Key Results:
* Structured and implemented programs and policies in the areas of
training, compensation structures, benefits packages, incentives and
new-employee orientation.
* Fostered a teamwork/open-door environment conducive to positive
dialogue across the organization. Personal efforts were cited as the
driving force behind branch's employee-retention rate of 89% within an
industry where high turnover is the norm.
* Brought workers' compensation program into full compliance.
Instituted preferred providers list and trained managers and
associates on procedures to follow in case of injury brought our
current open cases from 23 to 7.
* Wrote employee manual covering issues including disciplinary
procedures, code of conduct, FMLA policy and benefits information.
* Introduced company's first formal performance review program, creating
a flexible and well-received tool that was later adopted company-wide.
* Revised job descriptions across all levels and 50+ categories.
"Shadowed" and interviewed employees to construct an accurate picture
of the duties and skills required for each position.
* Lead the staffing meeting once a week with our Distribution
Supervisors to discuss all current associates and any disciplinary
actions, coaching and mentoring to help the associates become
successful.
* Cut down on the new hire process from 32 days to 8 days.
* Lead monthly conference calls with my peers in Joliet and Monroe to
ensure that we are establishing and practicing the same protocol
across the network.
* Assist the DC Supervisors with their focal reviews and guide them in
appropriate merit increases.
* Active member of the HR Network of the I.E, with quarterly meetings to
discuss ongoing HR news, issues and assist us in mentoring.
* Support the field and corporate manager and by offering counseling and
offering recommendations regarding the administration of policies and
programs covering employee and labor relations.
* Travel to other Distribution Centers including Portland, Or, Joliet,
IL and Monroe, NJ and train other recruiters and mentor them to
achieve their goals to be successful here at PETCO and ensure that
they are keeping the same practices.
* Conduct all New Hire Orientation to new associates including
conversions from Personnel Plus, Inc.
* Take on the any special projects and ensure the completion of them in
a timely manner
* I was an active member of the Safety Committee.
* Process and review all employment related paperwork (new hires,
terminations, etc.)
* Maintain the Performance Appraisal spreadsheet to ensure that the
Supervisors are preparing Associates appraisal in a timely manner
* Process all PAN's for merit, bonus and promotions
* Recruit effectively using Monster.com and Recruit-Max
* Work closely with our On-Site Staffing agencies to ensure that we are
getting qualified associates and assist in the conversion process
* I worked as Back up to our Payroll department and Incentive Processor
* Maintain all I-9 forms in a database to ensure compliance
Long Beach Acceptance Corp. - Orange, CA
Auto Finance Company
HR Generalist/Supervisor, April 2003 to 2006
Promoted to fulfill a broad range of HR functions, including recruiting and
training employees, administering benefits, overseeing disciplinary action
and managing HR records. Co-chaired annual flex-enrollment meetings,
resolved conflicts between employees and insurance carriers, coordinated
health fairs to promote employee wellness and performed exit interviews.
Key Results:
* Devised creative and cost-effective incentive and morale-boosting
programs (including special events and a tiered awards structure) that
increased employee satisfaction and productivity.
* Reworked new-hire orientation program to include HR information and
company resources.
* Support the field and corporate managers and employees by counseling
and offering recommendations regarding administration of policies and
programs covering employee and labor relations
* Counsel Managers regarding employee relations issues
* Process and review all employment related paperwork (new hires,
terminations, unemployment, tuition reimbursement, backgrounds, etc.)
* Enter all information on PeopleSoft, including payroll
* Process all new hire reports, including employee referrals, employee
of the month, perfect attendance.
* Conduct new hire orientation with our new associates and go over all
paperwork, benefits and payroll
* Prepare all the offer letters and send that to new associates along
with the Welcome packet
* Maintain the Internal job posting on a weekly basis along with the
associates that I receive from managers.
Bank of the West/United California Bank/Sanwa Bank- Los Angeles
Banking
Senior Employment Specialist- 1999-December 2002
Promoted from Employment Specialist to Senior Employment Specialist to
fulfill a broad range of HR functions, including recruiting, new hire
orientation, back ground checks, reference and participate in all local job
fairs. Recruited position from a New Accounts Representative to VP's. I had
the authority to offer employment up to $125,000 annually.
Key Results
* Responsible for planning and coordinating various employments and
recruiting programs as well as create internal postings.
* Determine and implement recruitment primarily for exempt level and non-
exempt positions
* Coordinate and implement placement through web-site recruiting using
Internet advertising, cold calling, recruiting through employee
referrals as well as working closely with employment agencies, EDD,
Colleges and advertising.
* Establish and maintain rapport and ongoing relationships with
community based organizations and agencies to meet diversity goals
* Responsible for the college recruiting program for the entire company
as well as retained agencies for continuous searches.
* Handle all I-9 database functions, employment verifications, EEO
tracking and relocations.
* Manage In-Roads internship program as well as the interns directly and
conducted their performance evaluations
* Determine and implement recruitment primarily for exempt level
employees and some non-exempt employees within established policies
and guidelines.
* Conduct employee referral/bonus program
* Approve and extend offers of employment within established approval
authorities.
* Process all new hire paperwork and recruiting invoices for the
department.
* Handle processing of all the requisitions into HRIS system
* Process all the fingerprinting of the employees to ensure bonding and
brought the missing fingerprinted employees from 200 to 7
* Conduct all the new hire orientation on a weekly basis using a Power
point presentation and discuss all the policies and procedures that
were related to the Bank.
Cradle to grave- MONTEREY Park, CA
On Site Recruiter for Sanwa Bank
On Site Recruiter for Sanwa Bank- 1997-1999
Promoted and recruited to a full time position to Sanwa Bank as an
Employment Specialist.
Key Results:
? Schedule all interviews for candidate at the Recruiter and Management
level
? Handle all employment verifications and references
? Participate in all career fairs and recruited at these fairs thoroughly
? Prepare all cost per hire reports as well as weekly staffing reports for
all Senior Recruiters
Bilingual and Bi-literate in Spanish
Behavior Interviewing
Personnel Law Update- Federal and State Laws
Time Management
How to Supervise Effectively
Becoming a First Time Supervisor
HR & the Law seminars (2008, 2009, 2010)
How to Conduct New hire Orientation
Fundamental Issues in California Human Resources Law
Sexual Harassment training conducted by LAE
Certified CTEC Licensed Tax Preparer (current)
PeopleSoft, Microsoft Office, ProRep, Recruitmax, webmining, Microsoft
Outlook, Printshop, Lenel Security, 10 key sight/touch, ADP, Citrix,
Stromberg, E-Verify, Guardian
Education & Certifications
Mount San Antonio College- AA
HR Certificates 1999
Amercian Intercontinetal University- Bachelors in Business/Human Resources,
2013