Sales Customer Service

Andrew Hoppen

**** ******* *** ( Atlanta, Georgia 30084 ( 404-***-**** (

******@******.**

Qualificatio Seasoned business executive with a successful background of 20+

n years experience in leading financial and business operations to

Summary achieve maximum growth and profitability.

Visionary with exceptional ability to capitalize on new and

emerging business opportunities.

Measurable accomplishments in new market penetration, strategic &

tactical planning, strategic partnerships & alliances, mergers,

acquisitions, human resource management, contracts, fiscal

integrity, business startup and expansion.

Adept in facing significant challenges in growth, competition and

adapting policies & procedures used in meeting business goals.

Professional Anna Griffin Inc, Atlanta, Georgia

Vice President, (2008-2009)

Experience Worked directly with founder, Anna Griffin, to stabilize and grow

established stationery and greeting card manufacturing business.

Highlights include acquiring and managing a multi million dollar

line of credit, analyzing key accounts for profitability and

opportunity, hiring and managing a national sales force,

developing and implementing new product/market business plans,

defining strategic direction, re-organizing inefficient

operations, and creating opportunities for success including:

Successfully led finance team in $3m credit acquisition during

the 2008 economic and financial crisis

Analyze and direct logistics team in sourcing, routing,

distribution, and warehouse management

Direct on site manufacturing processes to increase productivity

by 15%.

Lead the new Product Development Team on introductions and

implementation of new product lines through tradeshows,

aggressive public relations campaigns, traditional media, and

social networks

Set benchmarks and guidelines for quality control, production,

and logistics management and led management team through steps to

implement and execute

Bella Cucina Artful Food, Atlanta, Georgia

Director of Operations, (2006-2008)

Worked directly with the CEO to direct and operate exclusive food

manufacturing business. Directed national sales management team

in new market penetration, new product release, and customer

retention strategies. Oversaw all logistical and production

management teams to increase flow through profitability, order

accuracy, customer service strategies, and warehouse management.

Created extensive accounting oversight programs to ensure

accuracy and transparency. Other highlights include:

Lead a strategic and tactical business effort, resulting in

increased sales, customer relations, market penetration,

operating effectiveness and ultimately flow through profitability

Created metric and analytical tools to track production lots,

inventory levels, quality controls, and order fulfillment.

Directed national sale program to identify new client

opportunities, establish new markets, and re-introduction of the

brand to lost customers.

Manage debt to revenue ratio from -20% to a +22% in a challenging

economic climate

Increase gross margin by over 25%, and flow through profit by 10%

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Market One, Atlanta, Georgia

President and Founder, (2001 - 2005)

Developed and established a full service gourmet grocery store

providing fully prepared meals and catering. Led investment team

of three from business plan and concept development, through

product implementation, staff training and operations.

Directed $8 million annual cash flow with 100+ full time

employees

After 40 weeks, turned annual profitability from a -(22%) to a

+15% EBITDA

Oversaw entire product mix, including prepared foods, gourmet

wine/beer, meat, seafood, grocery and produce

Added additional revenue of $1 million annually through

aggressive catering venture

Worked directly with Atlanta City Council on foodservice laws and

guidelines and neighborhood development

Georgia Fresh Produce, Atlanta, Georgia

President and Founder, (1995 - 2005)

Founded and operated wholesale produce distribution company,

serving over 500 customers throughout greater Atlanta. Initial

fleet of two trucks and first year revenue of $500,000 grew to a

12 truck, $7 million annual.

Developed and managed Receiving, Storage and Distribution

Logistics of Perishable Inventories

Directly managed all purchasing/FOB of Perishable Inventories

Organized account solicitation and retention campaign, with

sustainable annual gains of 25%

Managed daily margins in a volatile global market of Perishable

Inventories

Oversaw staff training, continued education and the development

of a Customer Service Mission

Extensive Financial Management and Analysis combined with proven

investment expertise

Held accountability for P&L, budgets, negotiation, contracts and

general financial management

Successfully built corporation from 2 employees to 30+ personnel

Managed customer research, strategic planning and problem solving

to identify and implement market initiatives

Peach State Produce, Atlanta, Georgia

VP Sales, General Manager, (1988 - 1994)

Organized structured sales staff and grew annual sales on average

of 30%.

Developed improved company infrastructure for efficiency and

maximum production

Maintained perishable inventory management program, to directly

add 7% net gain

Produced consecutive sales and net profit gains for 6 straight

years

Started employee accountability program that increased retention

and eliminated product waste

Integrated bonus system based on performance and accountability

Education St. Andrew's Presbyterian College, North Carolina

BA, Marketing and Literature

Personal Salary negotiable.

Willing to relocate or travel.

Available immediately.

References Excellent personal and professional references will be provided

on request.

Andrew Hoppen

2728 Esquire Way ( Atlanta, Georgia 30084 ( 404-***-**** (

******@*********.***

If you are in need of highly motivated, results driven professional

with extensive experience in directing all aspects of operations for

several multi million dollar food service corporations, and a proven

track record of increasing sales, profits, and productivity, then

please allow me the introduction.

As my enclosed r sum indicates, I am a seasoned business executive

with a successful background of 20+ years experience in leading

financial and business operations to achieve maximum growth and

profitability.

I have measurable accomplishments in new market penetration, strategic

& tactical planning, critical partnerships & alliances, mergers,

acquisitions, human resource management, contract management, fiscal

integrity, business startup and expansion.

You will find me adept in facing significant challenges in growth,

competition, and adapting policies & procedures used in meeting and

exceeding business goals.

Throughout my career, my success has been driven by three guiding

principles: 1. The relentless pursuit of bottom line sales results,

2. The flawless execution of strategic marketing plans with the

ability to adapt, and 3. An unwavering dedication to operating in the

spirit of mutual respect and team work. Some of my experience

includes:

o Recruiting, training, motivating, and leading highly productive and

loyal teams of sales & management professionals during times of

intense transition.

o Consistent record of top performance in fast paced, extremely

competitive, rapidly changing business environments.

My work ethic, professional experience, leadership abilities,

interpersonal skills, flexibility and team building abilities can make

me a valuable asset to this organization.

I am confident in my ability and vast experience to make a positive

contribution to your organization. I would welcome the opportunity to

meet with you and further discuss my qualifications in detail. Should

you have questions, please do not hesitate to contact me at the above

listed address, phone number or email.

Sincerely,

Andrew Hoppen

enclosure: r sum

Contact this candidate